Retail Addict

Customer retention Technique and process.

In my previous post, we have talked a lot about KPI’s and ways to improve them. Among them, customer retention is most prominent to turn around the business.

While you give your best service to your customers, they don’t just buy one product or use your service once; however, they come back again and again for more. Customer retention increases your customers’ lifecycle value and boosts your…

KPIs for Retail- Part 1 of 2

Numbers never lie, so if you suspecting yourself at a loss with what’s happening in your business then one of the firsthand important things you should do is look at your retail metrics and KPIs. Monitor your sales, inventory, and customer data to see if you can figure out how you can improve.

What are KPIs in retail?

KPIs — alias “key performance indicators” are the most important metrics…

You must have seen my various blogs on Retail Mathematics. I am glad that many among you have considered it very beneficial for Retail Professionals at all levels; in fact, I have received personal feedback from over 100+ people who appreciated my efforts on giving such insightful information which has encouraged me to write more. There were several requests made to give insight on the breakeven…

Retail Mathis being used by Team Leaders and associate at various level. Many are being used at Store Manager, Assistant Managers and Buyer level to calculate inventory order plans, analyze sales forecast, add-on markup, and apply markdown pricing to plan inventory levels in the store. Although we have many ERP and software which does a majority of calculation work for us but at a Manager or…