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Toll-free numbers are a great way for businesses to provide a convenient and affordable way for customers to contact them. They are also a good way to make a good impression on customers, as they show that the business is professional and cares about customer service. These numbers typically begin with a specific three-digit prefix, such as 800, 888, 877, or 866, among others, depending on the country. There are two main types of toll-free numbers: local and national. Local toll-free numbers are only available in specific areas, while national toll-free numbers are available nationwide.

There are many benefits of using toll-free numbers:

* Convenience: Toll-free numbers allow customers to call your business without having to worry about long-distance charges.

Click-to-call is a VoIP feature that allows users to initiate calls by simply clicking on a phone number or call button within their browser or CRM. It is commonly used on websites, mobile applications, and digital advertisements to facilitate immediate voice communication between users and businesses. These click-to-call links are commonly found as buttons on websites. But often, click-to-call can be initiated by hyperlinks over emails and videos. With this technology, customers need not to manually enter their business phone numbers and do not need to download software.

Click to call is an application that instantly connects your customers with your business representatives with just one click, leaving no space for them to switch to your competitors.

There are three ways click-to-call can work:

      * Click to request a callback: In this scenario, once the customer clicks a request call button and enters the phone number it is sent to the customer care team and the team takes care of it.

      * VoIP click to call: In this scenario, a customer can click a button on a website and be directly connected to a customer. Here This version is a fully web-based call with no phone involved. 

      * Click-to-call on a smartphone: In this scenario when a customer uses a click-to-call button on their mobile, triggering a normal call from their phone. it is not a WebRTC-based call but a phone-based call.

What are the best transactional SMS service provider in India?

There are several reputable transactional SMS service providers in India, and the best one for you will depend on your specific requirements and preferences. Ikontel also provides the best transactional SMS service.

*IKONTEL-Transactional SMS may include order confirmations, delivery status notifications, payment notices, and more. We provide Bulk SMS, transactional SMS, OTP SMS, SMS alerts, and a callback option to voice calls.

*Msg91-Msg91 is specialized in delivering excellent SMS automation at affordable rates, thus ending your exploration for many small brands.

*Infobip-Infobip is a global cloud-based communication platform that offers a range of messaging and voice services to businesses and enterprises worldwide. One of their key offerings is their SMS service, which enables businesses to send and receive text messages to customers and clients worldwide.

*Textlocal- TextLocal offers many features and services that help businesses stay connected with their customers.