i heart 🧬

CURRENT TOTAL: $3195 :P

(all in CAD $)

colour key: green - easy, purple - medium difficulty/annoying (but still successful), red - fail

ħ& m - August 2023 $300, Shipped in 2 packages, emailed and said I didn’t receive the more expensive one over email. Asked me to double check porch and neighbours and I said sure and said I’m ok to wait a couple days. Emailed after a couple days and got my refund.

üřbâń ö - August 2023 $560 - Success, easy but I got lucky. They said that the courier lost the package. Tried 🧬 another time in 2024 (with diff address) and my friend tried w hers for herself they were both fails.

ğł0şșíẽř - March 2024 $440 - Had a few legit previous orders with the same email. Emailed, they asked me to check neighbours and around my porch and if i didn’t find/receive by next day they will find a solution, waited a couple days and emailed again. They offered to reship, I said i’m going on vacation if I can get refund and they said yes.

ş3pħòřä - April 2024, PEB $60 - Aged acc, many legit orders. Spoke to cs over chat, they reshipped the item and I returned in store.

Aug 2024 PEB $120 - same account with many legit orders. spoke thru live chat, said one item was missing and she placed a replacement order.

âmǐķâ - May 2024, $230 - First time ordering. Emailed and they said they would “check with the shipping company” (investigation i guess?) and a few days later emailed again and got my refund.

țářț3 May 2024, $200 - first order, new acc. Talked through live chat, lady was so nice, said that the package got lost lol and refunded right away. Said they don’t have a reshipping policy for international orders.

máç May 2024, $260 - first order new acc, talked through live chat, she “checked with the shipping company” and filed an investigation. Then reshipped the order. Reshipped with fedex and required signature. Went to mac store and returned, had to call customer service to ask to return (bc I bought all items on sale) but they gave no fuss. 

şâj3 June 2024 $200 - new account, emailed them and they sent back a pic of the delivery lol, then said they would check with the courier so filed investigation ig, they told me they confirmed it was delivered but they still gave me my refund.

şħ3íń May 2024 $300 - Account w legit previous orders. Talked thru live chat and got refund.

Aug 2024 $465 - same account with many legit previous orders (6-7). spoke thru live chat, told her both packages DNA, she submitted a refund application and said I would get an email. Got an email an hour later saying my refund was successful.