Musings of a Manager

Customer comes up to the side of my register while I'm ringing and says, "Umm, I need a size, are we just helping ourselves these days?!"

9 days until Christmas and customers are like, "Do you have any more of these in the back?"

Watching 2 customers fight with each other. Then they realise I'm staring at them.

"I couldn't make it to the sale 2 days ago, can you just make an exception for me?"

A customer was rude, impatient, on her phone, and haggled with me over a $4 shirt. Then she asked for an extra gift box and I was like...

A customer that was rude to me last month comes in and acts super friendly.

Customer steps away from the register to, "Grab just one more thing." When she finally comes back I'm like...

"We need you at the registers. A customer is trying to return something that has clearly been worn."

Customer is asking me what the deal for the day is, but won't stop talking long enough to listen.

When a customer is looking in the doors while I do my opening procedures.

When I get to watch security escort a shoplifter out of the store.

It's the little things...

When I'm trying to get a child out of the window display.

The moments before a customer pays and after I've finished making small talk with her.