10 Important Things I’ve Learned in the First 2 Years of Business
Booze Époque was born of a dream that started at Burning Man in 2011. That it even came to fruition is a testament to my initial ignorance and then, when I was rudely awakened, sheer persistence and every ounce of time, blood, sweat, and tears that I could muster.
Burning Man, 2011.
The first year was amazing and amazingly difficult - the number of permit meetings and lawyer visits outpaced the number of actual events. Year two has been much kinder and gentler. We did something right. Phew.
Below is a list I’ve been meaning to cobble together for awhile, and since today is our second anniversary it seems like there’s no better time than now.
This list presupposes you already have a pretty solid business plan. Otherwise that would probably be number one. Here goes...
10 Important Things I’ve Learned in the First 2 Years of Business
Porch Fest 2012 - our first event
1. Get a great lawyer and a great accountant (before you do anything else).
This is number one for a reason, without these people your life will be a lot harder. It was very important for us to run Booze Époque legitimately from the get go. If you are serious about your business you should not cut any legal corners, it will only hurt you in the end. We had an excellent lawyer, she helped us navigate the stringent permitting issues we ran into, motivated us onward when we felt overwhelmed, and drew up all the necessary paperwork we needed including a partnership agreement and articles of incorporation. Every penny we spent on legal advice was well worth it and saved us from navigating incredible hurdles we may not have been able to overcome alone.
As for an accountant, this was a failing of ours. We should have had someone on board from the beginning and we did not. This meant many extra hours (days and days worth of hours) getting our finances in order when tax time came around. Keep great records and have a great person on hand who can decipher them. Otherwise you’re in for a world of pain and suffering.
2. Get everything in writing
Going into business with your best friend? Husband? Sister? No matter how much you might love these people make sure you get your business agreement in writing! Having a clear and legal business contract removes ambiguity and allows you to keep your personal and business relationships separate. I like keeping my friendships friendly.
Also, when dealing with clients have a contract that clearly spells out all expectations and legalities. Your clients may not read the contract fully initially, but if an issue comes up you can always point them back to clarify any uncertainty.
3. Carve out “self-care” time
Someone once told me that their friend started a business and didn’t take a day off for three years. Somehow I internalized this and for the first year I worked nearly every second of every day and became a total crazy person. You can take time off, and anyone who says otherwise is an asshole. There is no magic rule about how much you have to work. You need to be comfortable with working a lot, but it does not need to be to the exclusion of all other things. Pencil in yoga, a night out for drinks, a weekend away, the world will not fall apart if you give yourself a break. A sane business person is a good business person.
Basics of Good Self-Care - One of my favorite lists!
4. Get the right equipment.
We brought a rag tag assortment of equipment to the first few events we worked. We barely made it through and came out on the other side with three busted juicers and collapsed tables. It is worth spending real money on one great table rather than cycling through three crappy ones. I never thought I could love a commercial juicer so much, but it makes all the difference. Whatever your field make sure you outfit yourself appropriately it will save you time and money in the long run.
5. People are going to want things for free. Learn when to say yes, and when to say no.
We get so many requests for free or discounted drinks, labor, and recipes. This has only increased as our profile has risen. Initially when we got these kinds of requests we humored them and worked for very cheap or free.
Ultimately, we felt resentful because the “good exposure” never translated into actual jobs. There was often a bait and switch too and suddenly 20 guests became 60.
We love certain charities, and we love supporting the local community, if a charity that we feel passionately about asks us for a donation we’re happy to give it. But gone are the days of giving free work to anyone who asks.
Conversely, if you are a person asking a business for a donation apply to them personally (not form letters!) and make sure the business you are asking is appropriate for your cause.
6. Distance yourself from destructive, jealous, and angry people. Surround yourself with motivated, positive, fabulous people.
Starting a business is hard enough, you don’t need people dragging you down with their anger and insecurities. No matter how hard you work there are going to be jealous people who think you don’t deserve success. There will be people who simply want to take advantage of you. We’ve experienced it all and found the best cure for the haters is to remove them from your sphere. Surround yourself with the many wonderful people who love and support you, their love makes all the background noise go away.
7. Don’t take on more debt than you have to, and be smart about the debt you take on.
Number 7 is pretty straight forward. If you need to dip into personal funds and take out loans to get your business started, do it. If you think your business can grow on $20K invest $20K not $200K. Be conservative during year one, and year two will make clear what you true expenses are. Many young businesses fail, do not put yourself in financial ruin if this happens to yours. Be comfortable with the amount you can and are willing to invest. Buy necessary but not frivolous business items (i.e. no yacht, yet).
8. Learn from your mistakes
This probably goes for everything in life, but know you are going to make mistakes, hope they’re not huge ones, and learn what you can from them when they happen. Things will not be perfect all the time, learn to be adaptable and roll with it.
9. Join professional organizations in your field and go to conferences.
Whether you’re a builder, a mortician, or a bartender there’s a professional organization for you. I’ve found huge value in being part of USBG and attending events like Tales of the Cocktail and Portland Cocktail Week. Growing a national network of like-minded colleagues has been such a tremendous boon for me personally. I always want to be innovating, meeting other talented people keeps me on toes and keeps me interested in upping my own game.
10. Be excited about what you are doing!
As a small business owner you are going to be spending a lot of time immersed in every aspect of your business. BE PASSIONATE ABOUT IT! Learn the history, meet the key players, love it like you would love a child. There will be terrible heartbreaking moments, but be able to step back and realize why you’re doing it in the first place. I’ve had many grumpy days, and days where paperwork overwhelms me, but fundamentally I love my job. I still get a thrill when I work a new event, it’s my life, art, love, if you don’t feel that way about what you’re doing, don’t do it.
Manhattan Cocktail Classic, May 2014.









