Trolling and social media conflict
Image sourced from: http://www.cagle.com/tag/social-networking/page/6/
Bullying is not a new phenomenon; most of us have experienced some kind of bullying in our lives whether it was at school, at work or the subject of a racist rant in the public space. However, our always connected lifestyle and the ability to be anonymous has created a whole new, more extreme way of disrupting, attacking and upsetting others. A âtrollâ, in internet slang, âis someone who deliberately upsets others by starting arguments or posting unnecessarily inflammatory messages on blogs, chatrooms, or forumsâ. (Lewis, 2014)
According to Nobullying.com and a survey by Ditch the Label, 7 in 10 young people are victims of cyberbullying, with 20% of those experiencing it on a daily basis. More worrying is that âCyberbullying found to have catastrophic effects upon the self-esteem and social lives of up to 70% of young peopleâ (Nobuylling.com, 2014).
Given these statistics you would think there would be harsh consequences for those caught trolling others. This is often not the case; an example of this is the first suicide attempt of Charlotte Dawson in 2012. Dawson was an New Zealand born, Australian TV personality who was targeted on twitter by constant trolling. Dawson managed to track down one of her main trolls with the help of an IT tracing company and named her in the media. Her troll, Tanya Heti turned out to be a Monash University employee who had regular dealings with young people entering university. Surprisingly, after an investigation the university allowed her to return to work even though according to the Herald Sun âMs Mair did not dispute that Ms Heti had sent the tweets, which included telling a follower of Ms Dawson, who's fiancĂŠ had died from suicide the year before, "if I was your fiancĂŠ I'd hang myself tooâ.
Image sourced from: http://forums.somethingawful.com/showthread.php?threadid=3504228
A study by the University of Manitoba suggests that trolls are usually male, in their mid to late 20âs and are âby far, more likely to have narcissistic, Machiavellian, psychopathic, and sadistic personality traits.â The interesting part of this study is that it suggests âsince a sadistic person is characterised by being vicious and degrading toward others, itâs possible that the internet allows them to redirect their energy. If theyâre inflicting harm through anonymous words, perhaps itâs preventing them from doing something much more destructive in person. On the extreme end, and unsurprisingly, sadism is commonly seen in sexual offenders and serial killersâ (Lewis, 2014). Scary right! Does this mean we should be thankful these âtrollsâ are satisfying these urges online? Â
Anonymous and unmoderated social media platforms can, and are starting to be used for naming and shaming those who commit racism, violence or bullying in public (such as on public transport, in pubs or at sporting events. Being anonymous empowers the bystander with the ability to film or photograph the offender and upload the content to social media, shaming and exposing their behaviour without having to risk the bystanderâs safety. While this may not help the victim of the abuse in the short term, the online negatively the perpetrator will receive may motivate them to change their attitude or even provide authorities the evidence to convict them where possible, such as the jailing of Jacqueline Woodhouse in the UK after a video of her abusing another passenger was uploaded on YouTube. (OHPI, 2012).
The video can be viewed here:Â
https://www.youtube.com/watch?v=dZK5ooA1uiI
Image sourced from: http://editorialcartoonists.com/cartoon/display.cfm/122882/
Do we need a social media Ombudsman?
There have been many parliamentary and scholarly debates on whether Australia needâs an ombudsman for cyber- safety. A paper by the School of Law at the University of South Australia argues that illegal, offensive content can already be regulated by existing legislation and non- illegal but offensive, bullying behaviours should be regulated by the social media providers, in fact âFacebook self-regulates in accordance with its policy which is more stringent than the broader parameters the Australian law provides.â (Langos, 2010). Furthermore, funding would be better directed at being safe online campaigns and better resources for convicting those who post illegal content online.
REACHOUT.com, 2014, âCyberbullingâ. Available from: http://au.reachout.com/cyberbullying. Â [11 January 2015].
No Bullying.com, 2014, Cyberbullying and Bullying Statistics 2014, Finally!. Available from: http:// http://nobullying.com/cyberbullying-bullying-statistics-2014-finally/. [11 January 2015].
Ainswoth, M, 2012, Twitter troll back at work after Charlotte Dawson comment, The Herald Sun. Available from: http://www.heraldsun.com.au/news/victoria/twitter-troll-back-at-work-after-charlotte-dawson-comment/story-e6frf7kx-1226472920815. [11 January 2015].
The Online Hate Prevention Institute (OHPI), 2012, OHPI discusses the use of Social Media to expose racism with SBS News. Available From: http://ohpi.org.au/ohpi-discusses-the-use-of-social-media-to-expose-racism-with-sbs-news/. [11 January 2015].
Lewis, L G, 2014, Internet trolls are also real-life trolls, The Guardian. http://www.theguardian.com/science/head-quarters/2014/feb/25/internet-trolls-are-also-real-life-trolls. [11 January 2015]
Langos, C. 2010. Internet trolling case sparks calls for an Online Ombudsman to handle social network user complaints relating to Internet content â what of the idea?. University of South Australia. Available From :http://ura.unisa.edu.au/R/?func=dbin-jump-full&object_id=75646. [11 January 2015].