Marie✩FĐ [真璃]

[MM]FAQ (09/28/2016) Hello, this is Cheritz. We have an announcement to make for some of the frequently asked questions as of lately.

1. Item Purchase

1) There has been questions about whether ‘Mystic Messenger’ is changing into an all-purchase game. There is a message that is written “The free period will end soon.” in the game which refers to the Save Sate Loading System and the Max Speed function and it has nothing to do with Mystic Messenger becoming a paid only game. There are no plans for 'Mystic Messenger’ becoming a fully paid game, and this message will be fixed in the next update. We apologize for the confusion.

2) Recently a scam related to in game item purchases has been found. All in-app items in Mystic Messenger are impossible to exchange or trade between users, please be careful and watch out for scammers. You should never give your email and password to anyone.

2. Regarding YouTube Cheritz encourages the free creation of new content by artists who use our content; but for the sake of users who pay for in game features, YouTube videos that contain the following are prohibited and can be requested to be taken down.

1) Content that contains important spoilers(Ending/After Ending/Call history) 2) Opening/Ending/Full version of the OST 3) Any tips on abusing the game.

3. Issues regarding Banned accounts.

We would like to clarify some matters regarding the banning process of an account. 'Mystic Messenger’ will not ban an account for the following reasons:

1) Login error and crashing of the game. 2) Time changes due to daylights savings, traveling, or change of address. (We have placed a notice about time zone change during the start of the game.) 3) Reopening the app after pressing the home key during game play without saving. 4) Continuous use of the save/load feature.

Limiting the game play of an account will occur only when one has abused paid features.

For the accounts which have been improperly banned, there will be an update to automatically lift the mistakenly imposed bans. The time that users were unable to play will be used to calculate a compensation. The update that will include this will be applied as soon as possible. We deeply apologize for any inconvenience caused by this mistake.

Accounts banned from game abuse will not be unbanned.

In order to have a pleasant experience, please refer to this announcement when something is unclear. 

when you tried to play Yoosung route, but you are not Rika

sorry, MM ruined my life

Based off of this.