Every Indian traveler would've had at least one personal ‘experience’ in an annoying Indian flight. Well, mine was not so long ago..
I was to go on a certain flight from Delhi to Chennai. As soon as I got into the terminal, everything was in light-speed. There was a cool gadget that was used to print the boarding passes, and the luggage was checked in in no time. One thing I did not expect was the super quick security check. Before I knew it, I located my gate number and was looking for ways to pass an hour and a half alone in an airport.
I grabbed a sandwich and an ice slush for lunch, and was entertained by the girl at the next table, giving loud relationship advice to her friend. I then walked around the terminal, sipping my slush, admiring the Swarovski showroom, and taking a couple of whiffs at the perfume stores.Time flies when you're alone and day dreaming every fifteen minutes.
When I heard my boarding announcement, I headed towards gate number 10. There was already a long line till the other end of the hall. Once I got in the back of the never ending queue, a large (in both size and number) family stood behind me. The man is minding both the cabin luggage and his mother in a wheelchair; and the lady is holding on to her overly hyper-active girl, while adjusting her pungent jasmine flowers on her hair. The second child, a quiet, bald boy, just stands there reading the latest edition of Spiderman comics.
After a good fifteen minutes of my nose blocked with the smell of jasmine, I finally got into the shuttle bus that takes us to the aircraft. I got in safely and found my seat. A businessman type person had a seat next to mine. I thought he wouldn't be much trouble because he was sleeping already. Then I realized that my seat was in the perfect place for my new “experience”, just behind the overly hyper-active girl, and in front of the quiet boy.
This is a situation you cannot make up.
Once the flight took off, it’s normal for children to act excited, looking out of the window and observing everything becoming ant-sized. Its not normal when fully grown adults squeal in delight and wriggle their hands in excitement (I figured that out listening to the clinking of the glass bangles). The man sitting next to me was still fast asleep.
After a few minutes of the flight, the air hostesses started selling snacks and drinks and other knickknacks. I bought myself a box of cashews and got a glass of water with it. Since I was getting a little bored, I whipped out my sketchbook and started drawing this pen doodle of this view i saw three days ago.
I spent the summer with my friends on an architecture tour. We visited Delhi, Ahmadabad, Jaipur, Chandigarh, Shimla and Manali; Manali being the last place we visited before coming back to Delhi. I fell asleep in the bus one afternoon... When i woke up, the view was priceless.. It was a large dried up tree trunk, with a few splinters and branches coming out of it, with a lovely background of mountains rolling with greenery and pine trees. That was one sight that I knew, was going to stay in my mind for a long time.
So there I was, in a flight to a hot city, thinking of the cool breeze and mountains of where I was three days ago. I took out my pen, and started recreating my view on paper. The lovely trees, the beautiful sky, oh how I wish I could draw the cold wind in my sketchbook!
When I was in my happy place, there was a sudden full stop on my imagery. It was like someone just whacked me back into reality. The quiet kid was not so quiet after all. He started kicking the back of my seat. I turned back and asked him politely to stop, and with a “Ok aunty, Sorry.” , he stopped, but not for long. Just after ten minutes, he starts his business again. Just when i started getting used to his nuisance, the overly-active girl decides to wake up and stand on her seat. She turns back and stares at my face, and obviously makes me feel uncomfortable. She asks her father (who’s sitting next to the son behind me),
“Appa, what are you doing?”;
“Appa, what is aunty drawing?”;
“Appa, what are we going to eat for dinner?” ;
..........And her mother sitting next to her, is least bothered. She herself is munching on some noisy plastic bag full of crunchy chips. The poor air-hostesses are trying to keep them quiet because this was an evening flight and many people were trying to catch some shut-eye. Isn't it just so funny how loud the smallest things get just when you want some peace and quiet?
In all this commotion, the businessman wakes up, notices my doodle, and calmly looks at it while I try to continue, looking out of the window every now and then.
I finally finished it, and looked at it one last time to breathe in the imaginary freshness of the mountain air.
I wanted to relive the moment as i closed my eyes,
I wanted to feel the mountains and the skies.
I took a deep breath in, and switched on my mind’s light,
And on the mountains, sprouted jasmines white!
They're growing in size, they're no more little flowers,
The mountains started spinning, with their pungent smell’s powers!
In ten seconds time, the jasmines grew, oh my!
They are covering the mountains, they are covering the sky!
I immediately called one of the air-hostesses for a glass of water and an aspirin, and I tried to sleep for a while. The air-hostesses are trying real hard to cope up with the hundred people pressing the calling button and asking for water, or just because. Just when i thought I could take a small nap, the bald kid at the back feels uneasy and his ears start hurting. He screams loud and his father is trying his best to shut him up. He starts vomiting into the barf bag and that could make anybody feel sick. An air-hostess immediately comes up to help the kid and gives him medicines and water.
The pilot finally announces our arrival to Chennai after a long flight that never seemed to end. That announcement made me smile for two reasons: one, I was going back home; and two, the flight was ending.
I still had half an hour to kill... I took out my sketchbook again and tore a page off it. I decided to write a letter to the in-flight air-hostesses. I wrote:
This is not a complaint letter, nor a note to crib about the food; this is just a note from a person to say thank you. I, being a frequent flyer in your airline, have noticed one quality which I greatly appreciate in your crew: Patience and Integrity. Your staff does not give fake plastic smiles. They help the customers without any “cosmetic over-concern”, which makes it more comfortable for us to listen to them. I love the air-hostesses’ hospitality, very straightforward and respectful.
Working in an airline which is frequently used by noisy and unruly customers calls for staff who are extremely patient and understanding. I sincerely apologize on behalf of all the children screaming and running around, and the uncles who small-talk in 100 decibels.
Thank you for bearing with us, and I wish for lesser troubling customers in your future flights. I had a great flight.
Thank you for your service.
From a well wishing customer.
And that was my “experience”.