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The introduction of Business Central with features such as Power BI and Cloud Insights allows users to conduct their business more efficiently Here are a few reasons why clients upgrade from Dynamics GP to Business Central.

All you need to know about Dynamics 365 Business Central Modules and Licensing

A Business Central Licensing Guide Get more insights on Microsoft Dynamics 365 Business Central Modules, Features, Subscription Licence types, and more Contact Korcomptenz for the best Microsoft Dynamics services!

With the introduction of the new Business Central which has many of the same functionalities as NAV, many customers are looking to transition to BC This blog addresses the frequent questions they have.

Stay or Upgrade?

Currently Microsoft provides a direct upgrade to Microsoft Dynamics 365 Business Central from NAV 2018. In the case of the other versions of NAV the below Upgrade Chart shows the upgrade path that can be followed to upgrade to Business Central.

Korcomptenz is an experienced provider of Cloud & On-Prem CRM solutions. Our experts can help you with the CRM implementation & training. Contact us today!

Maintained a single source of truth for customer data using Salesforce’s Lightning App to process design and visualization requests for a leading flooring manufacturer.

Currently Microsoft provides a direct upgrade path from Dynamics AX 2012 to Dynamics 365 Finance and Supply chain management, which essentially means that you can upgrade to Dynamics 365 Finance & Operations if you are on AX 2012 R2 or AX 2012 R3 and you are updated on the latest available cumulative update for your version.

Salesforce is an essential business tool. There’s a good chance the industry leading CRM and supporting applications power critical functions in your organization from sales and marketing to service and beyond, making it virtually impossible for users to imagine working without it.

At the same time, even an application as powerful as Salesforce might need a tune up every now and again. Perhaps your installation is highly customized and is more difficult to use than you’d like. Or perhaps your company has deployed other systems for accounting or ERP and Salesforce isn’t properly communicating with these new tools, requiring extra manual effort. Or perhaps you’re just interested in upgrading to the new Lightning Experience and taking advantage of the powerful new interface.

The financial industry includes a wide-variety of organizations from investment firms, to banks, and insurance companies. These companies come in an equally wide-variety of sizes from behemoths like Bank of America to smaller, boutique advisory firms. While each sector has it’s own unique needs, establishing positive relationships with customers based on trust is a critical success factor independent of size or specific market.

Fortunately for Salesforce users, Salesforce Clouds are designed from the ground up to support the kind of positive relationship management across all touch points that builds trust—and understanding.

Salesforce, a leading CRM platform, offers a fully integrated wealth management solution that makes it easier for companies to manage multiple clients and households, keep track of financial goals and significant life events, and deliver personalized advice that will earn lasting customer loyalty. Part of Salesforce for Financial Services, the suite of tools was developed based on feedback from wealth management advisors to meet the needs of this important financial services segment.

Salesforce’s overarching goal was to give financial advisors time to focus on what they do best: Serving their clients’ financial needs and growing relationships.

In today’s highly competitive business environment, brands are continuously striving for the attention of online users. Attention spans have become much shorter, and customers are always on the lookout for a rapid resolution to their queries. Providing quick and efficient customer service has become an integral part of any business. One of the best ways to improve customer service is to take advantage of technologies like online chat and chatbots. Salesforce offers a best in class solution as part of their Service Cloud. This feature allows businesses to provide personalized chat support integrated with key Service Cloud features to their customers. This blog will help you by listing a few tips to improve customer service with Salesforce Chat.

According to estimates, only 9% of companies provide live chat features on their website. This is true even though chat has proven benefits. Chat support can incease customer engagement and present you with a better opportunity to convert prospects into customers. Further, chats can have various components, such as a pre-chat form, triage, and post-chat survey. Each of these components are extremely useful in terms of knowing your prospects better.

Let’s face it: Installing and configuring software isn’t always easy. Many companies promise plug-and-play, but the reality is a lot of time with your IS department procuring equipment and configuring each individual workstation, and that’s only for the initial set up. After you’re up and running, ongoing support, management, and upgrades enter the picture and the next thing you know it seems like your company spends more time supporting the software than using it.

Salesforce is and always has been different. The cloud may be all the rage today and almost every provider is pushing some kind of cloud software, but it wasn’t always that way and not all of their claims are equal. Salesforce, however, was founded in 1998 as an entirely cloud-native application, revolutionizing the industry and offering you all the benefits of best-in-class features with none of the challenges of traditional software.

Salesforce: What Are You Waiting For?

You know Salesforce is the best in the business, the verified industry leader in sales, service, and marketing technology. You also know how easy it is to get started with absolutely no software installations, hardware or networking devices to procure and configure. You even know how easy it is to customize and that it’s a future proof platform with transparent, pay as you go per user pricing.

If your company demands the very best, the only question you need to ask yourself now is: What are you waiting for?

Our experts can help you unlock the potential in your organization, grow your revenue, build loyalty with your brand, and increase your customer satisfaction. We’re here to make sure you can get started quickly and easily with the Salesforce apps you need and a fast configuration period to customize it for your company. Take advantage of the following benefits:

Improve your decision-making accuracy by integrating intelligent supply chain solutions with Dynamics 365 Supply Chain Management