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Hey everyone, it’s National Donut Day, the perfect excuse to celebrate this delicious treat! But beyond the sugary goodness, today’s post is inspired by a saying my dad used to tell me: “As you go through life, make this your goal: watch the donut, not the hole.” Let’s face it, life can be full of doughnut holes. Challenges, setbacks, and disappointments can feel like big, gaping voids, sucking…

What Are Logical Fallacies? How to Identify and Avoid Them Welcome to the second article in our decision-making series. Our first instalment focused on heuristics – those handy mental shortcuts that help us navigate the world quickly and efficiently. In this article, we’re diving into logical fallacies, the errors in reasoning that can derail even the best intentions. Understanding these…

Heuristics are like the unsung heroes of our daily decision-making processes. These mental shortcuts allow us to make quick, efficient choices without getting bogged down in the details. But here’s the catch: while heuristics can be incredibly helpful, they can also lead us astray, creating biases that cloud our judgment. In this article, we’ll delve into the world of heuristics, exploring what…

Managing a team without measurable goals is like navigating a ship without a compass. Measurable goals provide direction, motivation, and a clear way to assess progress. Let’s explore why these goals are crucial in a work environment. Clarity and Focus When a team knows what it’s aiming for, every member can focus their efforts on achieving specific objectives. This not only streamlines tasks…

For over 30 years now—which makes me feel a bit old—I’ve been playing basketball. I’ve played at a fairly high level and still hit the court three times a week. One of those games is in the local A-grade competition, which is quite strong. I often find myself up against 20-somethings coming up through the sport. Now, I was never going to go professional, but by most measures, I’m pretty decent at…

Introduction In the realm of negotiations, price often grabs the spotlight. However, there’s another critical factor that plays a significant role: risk. The interplay between price and risk can shape the outcome of negotiations in profound ways. In my years of professional work, I must have negotiated thousands of supply agreements. Over time, I grew to understand the deep interconnectivity of…

Discover how regular updates from your industry can elevate your career and business prospects. Learn the top five reasons why staying informed is essential for professional growth.

Introduction In recent weeks, I’ve had numerous conversations with professionals who express frustration over feeling stuck or stagnant in their careers. Whenever I ask about the amount of time they dedicate each week to staying updated with industry news and developments, the answer is often little to none. This revelation has prompted me to highlight the crucial role that regular engagement…

Each month the RBA collates a publishes payments data about the various types of common payment methods used in Australia. I will access this data from their website, perform some simple calculations and then prepare a report outlining the data, any trends and any assumptions that I believe can be made from the data. The report is provided for informational purposes only and can be shared as…

Struggling to balance daily tasks & long-term vision? Learn how to "work on" your business, not just in it, with these time management tips & strategies for managers! #business #management #productivity

In recent conversations with managers across various organisations, a common theme has emerged: the struggle to achieve a healthy balance between working in and working on their business. This imbalance often leads to overworked managers, frustrated teams, and ultimately, a hindered bottom line. The Importance of Both Sides Running a successful organisation requires constant attention to both…

Recently, I’ve found myself spending more time on the golf course and lounging on the couch watching tournaments on TV. It’s fascinating to watch the golfer, with a focused gaze, calculate their next shot, aiming for glory. Yet, my attention increasingly drifts to the figure standing beside them—the caddy. This person, often unnoticed by the masses, plays a critical role in the golfer’s success.…

This post is about one of my favourite phenomenon and one that is surprisingly little known by many people but is such a powerful psychological tool. Ever been to a flea market and thought, “Wow, that’s a steal!” just because the seller slashed the price from a number you now realize was astronomical? Or maybe you’ve clung to the first piece of advice you got from a friend, despite hearing…

Section 1: The Impact of Genuine Appreciation In the bustling landscape of the modern workplace, where deadlines loom large and expectations run high, it’s easy to overlook the significance of a simple yet powerful gesture: the compliment. Whether it’s a nod of approval from a supervisor, a heartfelt acknowledgment from a colleague, or a pat on the back from a team member, receiving genuine…

Checkout my new post with tips and tricks for better self-management.

Introduction to self-management In the world of leadership, there’s a common saying: “You can’t lead others until you can lead yourself.” This blog post explores the importance of self-management in becoming an effective leader. We’ll delve into five key areas of self-management: time management, stress management, prioritisation, emotional intelligence, and health management. By the end of this…

The Challenge of Choice: Ballooning Payment Options As leaders in the realm of online retail, we understand the pivotal role that a seamless online checkout process plays in converting visitors into satisfied customers. However, amidst the vast array of online payment types available in the Australian market, managing the ease of online checkout has become increasingly challenging. Today, I want…

Navigating the Delicate Balance Between Personal and Professional Relationships Transitioning from a peer to a manager represents a significant shift in one’s professional journey, bringing along a blend of opportunities and challenges. This pivotal moment can be both exhilarating and daunting, especially for younger managers stepping into leadership roles for the first time. Let’s explore some…

Check out my new post discussing the differences between coaching and consulting

In the sphere of personal growth and professional advancement, two terms frequently come to the fore – coaching and consulting. While they may appear similar on the surface, they are fundamentally different in their approach, focus, and implementation. This blog post aims to demystify these differences and provide a comprehensive understanding of these two distinct styles of engagement. The Core…

In a groundbreaking move, the US’s Consumer Financial Protection Bureau (CFPB) has finalised a rule that significantly reduces credit card late fees. This regulation is aimed at alleviating the financial burden on American consumers, who have been paying a staggering $14 billion annually in late fees. The Rule Change The new rule will lower the typical late fee charged by large card issuers…