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Did you ever wonder what the recipe behind the success of Amazon e-store was? Well, it was smart work more than hard work. Fun Fact: Amazon was founded in July 1994 by Jeff Bezos in Bellevue, Washington. But when did Amazon’s e-store gain momentum?

We believe that Amazon or any other online stores were not in trend for laymen until June 2007, the year of iPhone launch or September 2008, the year when android phones were introduced. Even after that, it was in 2011 when Amazon launched its eCommerce mobile app.

Did you know every year, there are hundreds of people who invest in eCommerce stores, but they fail due to negligence in small details? According to a new survey by MarketingSignals, the failure rate stands at 90% after 120 days or almost four months.

So, if you want to succeed in this like Amazon, you must shake hands with a trustworthy mobile app development company. Let’s discuss some more details about how much it cost to develop a marketplace app like Amazon?

What is a Marketplace App?

A marketplace app is like a real-world marketplace. The website does not own any product they sell. Marketplace websites and apps allow different sources to sell out their products on the same platform.

For example, Amazon does not own the products it sells. Instead, the retailers post their products at very small or no fees. This depends on the popularity of the product. And the people on the consumer end will buy those products as per their needs. Amazon here played the role of a virtual medium between retailers and buyers.

Features Required in a Marketplace Mobile App like Amazon.

We all love using the Amazon mobile app due to the world-class features and services it provides. If you implement the same or even better features in your app, then you can beat your competitor.

A user-friendly interface enables hassle-free searching of products.

Listicles outlining all the products available on the marketplace website.

Implement a section that notifies users’ about the latest trends, discounts, offers, and their orders’ status.

A wish list or cart where users can add their favorite products. Giving cart discounts is also a great option. It also ensures customer loyalty.

Implementing artificial intelligence can never be a wrong option. You can hire mobile app developers who have knowledge of artificial intelligence and make them add to search by image feature. This will help in increasing user engagement on your app.

Register and Login options to ease the ordering process. It is also useful from the business point of view because, by this, you will get to know how many genuine users are there on your marketplace mobile app.

Secured payment gateways and multiple payment options help in gaining customer trust.

Refer and earn features are always loved by users. Also, allowing users to share products on social media is a cost-efficient way of promoting products.

So, these are a few strategic features that are followed by the Amazon mobile app.

Additional features and their benefits.

For a mobile marketplace application to succeed, it must have these features too. Also, the costing of the mobile app is done on the basis of the features you add to your application.

The basics:

Ask for review:

Asking users for their reviews is an essential feature of your marketplace mobile app. This feature helps in SEO strategies as well as making data for your future business. Also, it helps in gaining the customers’ trust and loyalty, which is required the most for a marketplace app.

Ask for signup:

The signup feature again adds a sense of customer loyalty. It also helps in personalizing the app for the users. In a marketplace mobile app, you can add different signup profiles too. Such as customer profile, seller profile, and delivery person’s profile.

Creating individual profiles also helps in tracking users and working on the app updates accordingly.

The distinct features:

If you add the following features to your marketplace mobile application, then your application will stand out of the league.

Camera accessibility:

If you add the click and search or search products using images in your app, then giving camera accessibility will help in providing a much better-personalized experience for users. Also, it will provide the user with a real-time experience of finding the product without searching for it on different sites again and again.

Help in tracking delivery:

If users can keep a check on the progress of their order, they will love your application. It will also help businesses keep a check on the delivery-persons.

Priority to previously searched products:

If your app is automatically able to sort and list up similar products and already searched products, then your customers will love it. The sense of customer loyalty will again be built here.

Multiple Payment gateways:

Allowing users with multiple payment gateways is always a positive thing to do. This is because everyone uses different payment modes. You can also give discounts based on these payment modes.

Some role-based features will create hype.

Adding certain specific features for the respective panels based on their roles will help in creating the hype about your marketplace mobile application.

Patron:

The unique features of patron panel can be as below:-

Search product

Order product

Make payments

Give reviews

Seller:

Sellers need some best in class features as:-

Choose the category of their product

Pay fees to Rank their product on top

Chat with users if needed regarding products

Delivery person:

Providing these great features to the delivery person will help your business up to a great extent:

Upload status of the product

Voice calling with the customers

Admin:

The admin needs special care. The following features will help:

Manage subscriptions

Manage products

Manage Profiles

Hands Required on Your Marketplace mobile app

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The team members required for creating a world-class marketplace mobile app like Amazon are:

A great team leader who will lead and motivate the team.

An excellent UI/UX developer who will plan the look and feel of the app.

Smart Quality Analysts who will make sure that the app is launched with zero errors.

A Responsible System Administrator to ensure uninterruptedness throughout the project.

A Passionate Project Manager to ensure every team member’s dedication.

An intelligent Program Developer to make sure that the client is satisfied.

To stimulate intelligent human interactions with the machines, tons of tools & resources have entered the market, can name any? – one that tops the chart is Chatbot aka virtual assistant.

Custom Chatbot Development is believed to streamline the interactions of services with the people and eventually improve customer experiences. This development will usher great new opportunities in front of businesses by helping them improve their operational costs, customer-relationship & build a profitable chatbot business model.

Chatbots awareness has grown well right after the rise of AI, also ever since businesses have started looking out for ways to communicate their brands to their audience in a more effective & steadfast manner. Customers seek out for brand information that is fast, real-time and is more focused on on-demand approach. Enterprise Chatbots clearly understand these expectations & also redeems the customer’s desires by working on all these stated.

Here, in the purview of a Custom Chatbot Development Company, we will reveal the exact cost that it takes to build a responsive, real-time, intelligent and customized chatbot for any enterprise or end-user application. Before that, we will continue to amaze readers with the benefits these virtual assistants host, the industry type they exponentially serve, basic type and how they are implemented. What are AI Chatbots basically?

These are an advanced form of software that is devised to exchange a “question-response” kind of communication between humans & machines. They leverage great use of NLP (Natural language processing) & often can be molded in a format of messaging apps, mobile apps, websites, telephone & maybe more in the future.

How Do They Work?

In short, these chatbots returns the response to the user, based on their entered or conveyed input.

They perform a task called “user request analysis”, wherein they identify the user’s entered input or information and amplifies the intent or reasoning behind it.

Later, on understanding the intent, they extract & return the output with a relevant response.

Why AI Chatbots rather than Traditional Brand Communication?

Do you know what’s tough for businesses? To be on toes 24*7 to highlight their business, find alternatives to cut down the cost spent on personnel or traditional resources to maintain the flow of communication with the audience – that too in real-time & at lighting speed.

Here chatbots come for the rescue, they are not only operational day-night but even are cost-efficient & are smartly designed to modify the outputs as per user’s need. Let’s explore how other businesses get benefited from this product offers.

A Great Tool to Enhance Revenue Model – They have become a direct staircase to turning leads into sales, as they keep in constant touch with users to inform them about the latest discounts, offers & deals. Even when aligned with social media platforms, they can act as a great catalyst to boost brand awareness.

Increased Customer Engagement – Engaging with your audience is necessary, they say businesses that interacted with their audience via social handles were able to reap good turnout from users, by 20 to 40%. While social media can enhance the engagement game, don’t you think your automated bots can too?

Earlier bots were monotonous, on entering the input, they used to return with an encyclopedia of information – which was quite boring for the users. Today’s bots are smart & funny, smart as they revert with only a slice of information like in an interactive manner and funny as their responses are often supported with puns & satires – which audience could relate to. Don’t you feel these elements are real engagement maker?

They Capture Customer Insight & Behavior     – You may feel that bots are only there to convey a set of information or offerings, that is not the only truth. Deep inside they are a great source to gather the visitors insights, they help in tracking the traffic rate,  bounce rates & even the probable reasons why customers are quitting the session without making the purchases or at least some query, how? By conducting surveys.

Easy Way to Enter the Global Markets – If your focus is to repurpose your brand as international or global, these bots are the real deal. They come with multilingual support and stands active 365 days, 24*7, which is a great thing when dealing with worldly prospects.