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Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales.

Creation & Review of Monthly, quarterly & annual sales forecast with Manager.

Ensuring Sales Enquiry is progressed into Order Closure stage

Ensuring all sales activities are updated in CRM on real time basis

Ensuring adherence to Monthly Sales plan.

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Job Description

Roles and Responsibilities

Regular Follow up to existing clients and Builder Personnel's

Have to do daily Customer Feedback entry

Manage Bills and Invoices

Have to do Basic Adobe Photoshop work. Microsoft Paint

Cataloguing, managing product, price, and description

Work closely with Builder personnel

Customer inbound call handling

Coordinating with company sales stuff

Complete scheduled inventories and stock and requisition necessary supplies.Monitor dining rooms for seating availability, service, safety, and well being of guests.Complete work orders for maintenance repairs.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcome and acknowleg all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Job Description

Set up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions.Secure payment prior to issuing room key, verify/adjust billing.Compile and review daily reports/logs/contingency lists.Complete cashier and closing reports.Supply guests with directions and property information.Accommodategest requests, contacting appropriate staff if necessary.Follow up to ensure requests have been met.Process all payment types, vouchers, paid-outs, and charges.Balance and drop receipts.Count and secure bank at beginning and end of shift.

•Completed mechanical drawings for new product development using Solidworks and AutoCAD. Working with several different types of equipment needed to do the job at hand.

•Making important decisions and good judgment calls on the spot.

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Handle inbound and outbound calls

Identify customers’ needs, clarify information, research the issue at hand and provide solutions

Work in coordination with the internal support teams to ensure quick resolutions

Document any feedback received from the customers for review by the product team at a later stage

Label the queries we receive from customers under different tags to understand what drives support traffic

Identify and resolve pain points for end-users in coordination with the rest of the Customer Experience team

Track relevant support metrics and prepare reports for the purpose of quality assessment file

Online Grocery Delivery Application -  is present across 10 major cities in the country, 1000+ employees strong, and delivers 5000+ products, including fresh fruits and vegetables, daily cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes within 10 minutes. Through strong tech capabilities, an efficient business model, and a network of highly optimized delivery centers across its 10 locations, Beyond groceries, It has also introduced a cafe offering that allows customers to order Coffee, Chai, and other Caf items, along with their groceries.

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Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.Record, store, access, and/or analyze computerized financial information.Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, legrs, and/or computers.Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.Complete period-end closing procedures and reports as specified.Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

Design and develop automation frameworks using EPIC Systems to automate the application.Collaborate with cross-functional teams to identify areas of automation and implement solutions.Develop and execute test cases to ensure the smooth functioning of the application.Troubleshoot and debug issues in the application and provide timely resolutions.Stay updated with the latest advancements in automation technologies and integrate innovative approaches for sustained competitive advantage. Professional & Technical