Insights from "Highway to the Unknown Zone"
I recently was a panel member for a webinar called, “Highway to the Unknown Zone” with the Australian and New Zealand Institute of Coaching (anzicoaching.com), talking about the concept of one’s “comfort zone” and how to step outside of it, or more appropriately, how to “stretch” it.
My approach on the panel was to provide more of a definition and research-based approach, while providing some practical tips for professional coaches to use with their clients, and on themselves.
I started with describing that there is a difference between “stepping outside” the comfort zone as compared to “stretching” it. It’s important we get the terminology right.
Here’s why:
The term, “comfort zone” has been around since 1908 when researchers first identified the need to achieve “optimal anxiety” to create change.
Before getting there though, it’s important to understand that your comfort zone is a behavioural space where your activities and behaviours fit a routine and pattern that minimises stress and risk. It provides a state of mental security. When you’re in this zone, you get some obvious benefits such as regular happiness, low anxiety and reduced stress.
However, it might also leave you bored, unchallenged and maybe even with a sense of lack of fulfilment.
Ideally, you want to push the boundaries of your comfort zone to something called the “Stretch Zone” where you anticipate and are exhilarated by trying something new and different, you have an appropriate level of challenge and are willing to take some risks. This is the optimal level of anxiety to create change and grow yourself personally and professionally.
However, if you take too big of a step outside your comfort zone, or stretch it too far, too fast, then you enter the “Panic Zone” which can leave you feeling fearful, tense, exhausted, fed up, overly-anxious, frustrated, tired, and possibly disinclined to try it or other stretch exercises again.
While doing my preparations for the panel discussion, I uncovered some interesting points about comfort zone, which I bet you’ll find to be some good talking and reflection points:
Men typically register as having a larger comfort zone than women.
Your comfort zone can shrink or grow over your lifetime.
Those people who have stretched their comfort zone on a regular basis, tend to earn more money.
The top 1-2% of successful people register with having very large comfort zones and are very comfortable with taking risks and trying new things.
When you do stretch your comfort zone, you’re likely to experience these benefits:
You’ll be more productive. Your comfort zone kills productivity and helps you fall into the “work trap” where you feign being busy to not try to push your own boundaries.
You’ll have an easier time dealing with new and unexpected changes because you’ve already experienced them and worked out ways to cope.
You’ll find it easier to push your boundaries in the future, because you know you’ve done it before and are therefore capable.
You’ll find it easier to brainstorm because you’re willing to discuss risky ideas.
 And here are some strategies you could use to experience more stretch in your comfort zone:
An “inspired” approach (some goal you’re moving toward without a lot of fear) can be identified by asking these questions:
What makes you feel comfortable now? (this is your comfort zone now)
How could you stretch that by 10%? (this helps you just nudge the edges into the “Stretch Zone”)
What are you really likely to gain by that? (the minimum you could expect for the minimum amount of risk by getting to the middle of the “Stretch Zone”)
What else might you gain? (what else you could gain if you’re willing to be a bit risker and stay at the outer edges of the “Stretch Zone”)
What’s the greatest possible gain? (and might involve the greatest amount of risk up to the edge of the “Panic Zone”)
A “motivated” approach (you’re focusing on something you’re trying to move away from, such as a fear of something, and therefore your goal is the solution) can be identified by asking these questions:
What’s the worst that can happen and how could you reduce that risk or deal with it? (this is exploring what the “Panic Zone” might deliver if you went too far, and forces you to think now if it’s a solvable problem or not)
What else could go wrong, but not so severe, and how could you reduce the risk of that? (this is exploring the outer edges of the “Stretch Zone”, but it doesn’t necessarily involve panic…and forces you to think of solutions)
What is really likely to go wrong and what are the solutions? (this is within the “Stretch Zone” from the middle back to the edge with the “Comfort Zone)
What is NOT likely to go wrong…or in other words, what excuses are you making up and can now just get rid of because they’re irrational? (This is identifying what your “Comfort Zone” really looks like)
Some other strategies that might be helpful include:
Do different things every day. Just change your routine in small ways, or possibly some big ways every now and then.
Take your time making decisions. Consider other alternatives, solutions to problems and new benefits by taking a different approach than your first response.
Trust yourself to make snap decisions. Although it sounds like a contradiction, you may find that you’re getting caught up in trying to imagine all that could go wrong, and spending a lot of time doing that, that you end up missing opportunities to try something in the moment without all the negative fear-based internal dialogue.
Stretch yourself in small steps. Look for ways to stretch yourself by just 10% instead of leaping to 50% or greater risks. Remember, if you step too big/far before you’re ready, you could end up in the “Panic Zone”
Go back to your “Comfort Zone” every now and then so that you can recharge and reflect on your experiences. Without this, you may not be learning as much from your efforts, and you could also burn out from over-stretching. Imagine working out at the gym or doing other physical exercise. If you push too hard you could end up injuring yourself, and rest is one of the most important parts of physical fitness. It makes sense that you need to rest in your “Comfort Zone” from time to time so that you’re ready to stretch some more later on.
Make stretching your comfort one a habit in itself, such as continuously looking for things to try that you’ve never tried before.
Finally, one online article I found included an interview with David Van Rooy, Walmart’s Senior Director of International Human Resources Strategy and Operations, where he identified six lessons on comfort zone. Here’s his wisdom (which I’ve just briefly summarised):
You will let perfection go – no one is perfect.
You will inspire others – others notice what you do.
You will have no regrets at the end – because you at least tried.
You will define yourself authentically – because you’re no longer conforming to everyone else’s norms and pressure. You follow your own lead.
You will gain control – you set your own rules. You do it because YOU WANT TO, not because it’s expected of you.
Your life experience will be fuller – stretching your comfort zone can create euphoria and self-respect.
And a great tool (which has been scientifically validated) you can use to measure your own comfort zone can be found at www.whatismycomfortzone.com. If you can measure it, you can manage it!
I trust there are some useful gems in all of this for you. That said, if you feel you need some additional support while stretching your comfort zone, consider working with a professional coach. By the way, I’m one and I’d be happy to help!
Cheers, Noel
Noel Posus, Master Coach www.IncredibleAwareness.com












