As some of you know, I collect ball jointed dolls (BJD). As some of you also know, I have a Mads Mikkelsen head that for the longest time Iāve been wanting a hugh to pair him up with.
So, last year (2015) I found out someone was making a Hugh head, so I promptly contacted that person to find out details and if they were selling them at all.Ā
Iāll paste our convos here:
Just to clarify for those that donāt use twitter, Iām the one with the blue messages. I started the convo on october 6 and they responded fairly quickly at first.
The website they mention is a tumblr, this one:Ā http://illuminateddoll.tumblr.com/
At that point, the website would open without the need to be logged in on tumblr. As of today, you have to be logged in to see, and it opens as a side view on your dashboard.
I blocked out my e-mail for very obvious reasons. As seen above, it would be 2 months before I received ANY notice at all, when I finally asked how were the heads coming along. They replied that the Hugh head was done and ready to cast, so I thought Iād be receiving good news soon. Note that at this point they had not given me a price on the heads yet.
After I finally press them for a price (so I can save up) they quote me $200, then all communication ceases again until I ask again about the heads, on january 1st.
As you can see, I sent various messages at various times, and none of them got a reply. Not replying the first message is understandable, might have been internet problems, real life business, etc. But ignoring a customer for 6 months straight? Itās just plain RUDE.
I sent one last message today, just to check if they really were ignoring me, and I was swiftly blocked. Wow.
How beautifully professional of them.
At this point I no longer want to EVER do business with this person again. I strongly suggest all of you to AVOID AT ALL COSTS. Imagine if I had ended up giving them money, then what? They would disappear and Iād never see the head.Ā
So yeah. Save yourselves a headache and some future troubles and donāt do business with this person. Unless of course you donāt really care about your money, at which point Iād say go ahead.
TL; DR: Avoid Altessse / Illuminated DollĀ at all costs if youāre a BJD collector.