Inspiration Zine

Preorder Donation Receipts

Donation has been made as of 2 AM EST, December 9th 2023 to Conservation International, out charity of choice. A secondary donation will be made once extras sales are complete.

We chose to split the donations, as Mod Kiri has been having some emergent health and family issues that have caused severe delays. This is to ensure that we are able to make a donation of the funds that were raised earlier on, even if the extras sales donation has to be made later.

The areas blanked out contain Mod Kiri's legal name and/or email address, which they'd prefer to not have floating around on the internet where possible. The confirmation code, total, date, and other info are readily available, though!

Separately from that:

Extras sales will be live in approximately 7 days, on Friday Dec. 15th at 11:59 PM EST. They will remain open until all product sells out OR until Jan. 1st 2024. The available product quantities, pricing, and options will be available here and on Twitter/X.

Hey there! This is Mod Kiri, your shipping moderator and professional USPS-harasser, here to provide an update related to the previous order issue notification.

The parcels have been located and were safely picked up and catalogued. If you are receiving this email, it's because your order is accounted for and will be shipped back out via UPS as soon as it has been inspected for damage.

New tracking will be provided. Prior USPS tracking numbers are no longer valid, unless your parcel has already been scanned in and is on the way (which applies to a small portion of packages that were undamaged and could be dropped off at a different location already).

Please keep an eye out for new tracking information through UPS* ** within the next week or so!

*If you are in an area that can only be serviced by USPS (usually rural addresses), you will have your parcel shipped out through USPS under a different tracking number and package type that will be faster and more reliable.

**International parcels almost all are handled by USPS as part of PirateShip's Simple Export parcel handling. Unless you are within a country with a reduced int'l export rate from the US, we may still need to ship via USPS as the alternatives are $40 and up, rather than $20-28.

I apologize for the delays with your order and will be doing my best to expedite this process. I am working with a local friend for inspection and repackaging for the time being, as I am down with COVID and do not feel comfortable handling the interiors of parcels just in case of contamination. I am still available to handle digital order issues and to coordinate order replacement/sending of missing items, though! I'm just not handling the repackaging portion of the work until I am recovered and no longer contagious.*

*As of this time, I have not recovered virtually at all. If anything, my symptoms have gotten worse, and I am working on transitioning many of my responsibilities (including physical shipping) to other moderators. I understand that the consistent delays are a source of great frustration for everyone and the team is working to get a handle on things as quickly as possible, as we can no longer count on my availability and health. 

With all of that said, please don't hesitate to reach out if you have any further issues or questions.

Let us know if you have any further issues at any point by filling out our Report Form! This is an optional form intended to make it easier for customers to get in touch with a moderator regarding physical or digital order issues. While we are requesting that customers with missing or frozen tracking fill it out so we can know who is affected by this issue, specifically, it works for all other order fulfillment issues as well! If you are one of the affected customers, thank you so much for reaching out through the form to let us know that your package is affected by this issue so we can make sure to fix it! You're a huge help!

If your order is missing items, has sustained damage, is incorrect, or you're missing digital download info, feel free to submit a ticket through that form as well! We're working to streamline our contact and resolution process to make it easier and faster for the customer and for us, as we currently have a backup of emails that need handling and no consolidated list of all active tickets to ensure they're all handled fully and in a timely manner.

SHIPPING STATUS 

As of this time, preorders are still being fulfilled! If you have yet to receive a tracking number, don't worry. An additional post will be made once every order has been shipped out, in case anyone is still missing tracking info.

We appreciate everyone's patience and are doing our best to finish working our way through the fulfillment period. As of this time, we are approximately 2/3 of the way through shipping out all physical orders. 

Inspiration Zine Update 3

Thank you for your support of this project! As of this time, we have multiple important developments that we would like to review with you.

Important links are hyperlinked in the relevant section(s) of the email, as well as listed at the bottom for ease of access. If any of the links do not work, or you have any difficulty accessing them, please contact us so a moderator can assist you.

Below is a breakdown of all production updates up to November 30th, 2022.

Thanks for reaching out through our askbox!

Yes, we are able to pull up your order using other information, but this is something that we can only do through email or direct messaging. What we would need in order to pull up the correct order in our system is a combination of at least two of the following:

💠 Your full name

If you entered a different name under the “business name“ category, you can provide that as well. We are happy to refer to you by any name you feel most comfortable using, whether or not that is the one you had to use when placing your order.

💠 The mailing address used when placing your order

This is also an available option for finding digital-only orders.

💠 The complete email address used when placing your order

If you updated your address through our Google form, you can provide the newer address instead.

💠 The phone number associated with your order

We will never reach out to you via text or phone calls. If you receive any phone calls, claiming to be from someone in this project, that is a scam. All of our correspondence is handled through email and direct messaging as of this time.

💠 The transaction ID from PayPal or Stripe

This is the simplest way to find your order. every order placed through our shop would have been processed by one of these two services. Each transaction has a fully unique payment ID/code that we can use to pull up your exact order and any relevant information.

Please make sure to specify which service you used for payment processing when placing your order so that we can find it quickly.

Just to reiterate:

You only need to provide a minimum of two things listed above to verify your order information and help us find it in the system as quickly as possible. You do not need to include every single thing listed above when reaching out. Which ever two options are easiest, for you should work OK for us. 

Please do not send messages through the askbox that include any sensitive/identifying information!

🎉 Hello again, everyone! We’re now live on Tumblr! 🎉

Thank you for your patience while we worked on setting up the blog. We really appreciate it!

From now on, all updates will be cross-posted between our Tumblr (you’re here!) and our Twitter (hyperlinked here) to ensure that followers, patrons, and contributors are all kept up-to-date. 

We apologize for our oversight in not having this set up before and hope that the blog’s theme is easy to navigate (especially if you need to search for anything). If you have any issues accessing, browsing, or searching through the Tumblr, please contact us via DM, email, or Askbox.

More info below!