@support @staff
Can I please get an update on my support tickets?
I got one reply, and my problem wasn't addressed at all. In fact, the staff member that replied ignored my actual request and copy&pasted the exact thing I was reporting wrong.
See... There's an issue with your instructions on how to get a blog incorrectly marked as explicit fixed. They don't work. In fact I didn't hear back from support at all for over a month.
So I instead sent a request to report asking if anyone actually reads support requests and if I could get an update on the ones I had previously sent in. I wasn't sure if my support requests went through.
Instead of an actual reply Drew sent the instructions on how to contest a blog being incorrectly marked as explicit.
Can you see what my problem is here? Especially since that's been the only correspondence I've received on the matter.
I replied to his email explaining the situation. Nothing.
I get it, it's the weekend. But it took a week to get that first blow off, and my other requests have gone unanswered for over a month.
