BroadConnect Telecom

Another satisfied BroadConnect Customer Testimonial. See what Gibraltar Solutions has to say. (by BroadConnect)

You can be this happy too. Contact us, today!

There used to be a time when the challenge of an IT department was simple. It relied on commonplace technology where everyone had the same desktop computer connected  to the same OS platform. Suddenly, the world changed, transforming into a society of multiple platforms and an endless variety of devices. Every IT professional that is long in the tooth is now faced with sleepless nights attempting to figure out how to make a myriad of devices all work in unison across different platforms.

Finding a Solution

Many information technology professionals analyze existing BYOD strategies to help gauge the maturity levels of the business when developing a plan to manage problems and enhance efficiency. Studies indicate that well over 70% of businesses believe theircompany has a potential for VoIP (Bring Your Own Device) enhancements in their work processes. Nearly 59% indicate that without BYOD strategies, their business would suffer significant disadvantages over their competition.

Facilitating Collaboration

Research indicates that effective BYOD strategies will provide better management for devices which will help to empower the workforce. This includes encouraging workforce creativity, which can increase innovation, and provide more flexible work schedules while it facilitates collaboration and teamwork.

In all, the companies that have already incorporated BYOD strategies, and have them functioning in place will realize the greatest benefits. Additionally, companies believe that obtaining and maximizing the effectiveness of BYOD strategies provides them a high level of expectation in increased employee productivity, better customer response times, and overall enhanced day-to-day operations.

Research indicates that companies’ effective BYOD strategies will help clearly define roles of every member in the user community. This information would be stored in a central database providing support and tracking of each mobile user, along with application deployment.

Data Management and Security

Studies indicate that BYOD strategies should also incorporate data management and security, along with providing a positive impact for companies. The user-centric BYOD strategy should be based on customer satisfaction and employee productivity.

The Impact of a Portable Device

Incorporating personal tablet and mobile devices into the work environment certainly brings its own problems. However, it also serves to the benefit of employees and employers alike.

After spending $230 million in May 2012 for Radvision, a video communications company, Avaya is quickly evolving videoconferencing technology to the next generation. Using their Aura Unified Communications solutions into mobile environments, Avaya will provide extensive integration from other companies including Microsoft, LifeSize Communications, Polycom and Cisco Systems.

With the recent trends of small and midsize businesses increasingly interested in going more mobile, Avaya offers UC platforms that easily integrate into existing systems. This allows company employees to perform work from the office via a large array of phones and mobile devices including netbooks, tablets and smartphones. Many companies are finding a competitive edge by using BYOD (bring your own device) technologies, and are quickly using the technology to expand their mobile workforce.

Real-Time Mobile Video Conferencing Solutions

For years, Avaya has worked on leading edge technology to provide real-time mobile answers in an effort to allow companies to collaborate quicker, and produce better business results, because they can make better informed decisions.

With the December 2012 announcement, Avaya has enhanced the video capacities of their Flair Experience platform that significantly leverages unified web, video, and voice experience that can easily interconnect with smart phones, tablets and PCs. Additionally, Avaya announced that their Aura Conferencing platform is built on SVC-based (Scalable Video Coding) switched video architecture. Through SVC technology, the system can easily support upwards of 75,000 video conference users, or 7500 sessions running concurrently.

A Mid-Market Communication Solution

Avaya also brought their Scopia XT5000 to market in 2012. This room-box video conferencing system – acquired through Radvision – is built on new technology. It has an embedded 4- or 9-point MCU (multi-point conferencing unit). The device is built to bridge multiple parties together in a single videoconference. Promoted as a mid-market communication solution, the Scopia XT 5000 integrates the company’s SIP trunking (Session Initiation Protocol) with the IP office telephone system for most small to medium businesses. 

Avaya recently added its Scopia Management System interface (browser-enabled) as a way to handle collaboration deployment of Macs and PCs. It also incorporates a variety of other features and enhancements including concierge service, and multi-tenancy abilities.

Many businesses quickly realized exactly how hosted PBX phone systems simplified the stress of doing business, during the holiday season. The hosted PBX system provided the company the opportunity to use a single phone number that could be easily answered at a variety of locations, unbeknownst to their customers and clients.

During the holiday season, companies often experience a lack of employee resources, as many take additional time off to be with their loved ones. Using a hosted PBX system, their communication lines were simply rerouted to available employees on their landline phones, cell phones, smartphones or nearly any remote location.

Having the ability to offer a single point of contact, with one single phone number to represent the entire organization, was the easiest way for the businesses to operate their communication systems. It allowed each business to function completely without the need of a traditional main office. This could happen because the hosted PBX telephone system instantly linked employee personnel to the business, with complete functionality of all of the communication system’s features.

Relieving Holiday Business Stress

Offering an extensive multi-modal contact, each employee quickly gained access to the entire company network through a whole host of telecommunication devices including landlines, ISDN, cell phone and VoIP. The hosted PBX telephony system instantly provided phone extension ringing to a single location in succession, or to multiple locations at the same time. This allowed instant 24-hour phone support seven days a week, and relieved stress on the company by always providing an employee or employees to handle any situation, even during hectic seasonal times.

Lowering Costs

Because there is no need to purchase PBX equipment when using a hosted PBX service, these companies were provided an effective call routing service at no additional cost. All unanswered incoming calls for the business were managed automatically by the PBX system by providing numerous features including voicemail, call records, faxing, automated messages, and conference calls, along with call routing touchtone menus.

Without the need of any excess additional cost for expensive software or hardware, and no cost for upgrades to change existing phone hardware, hosted PBX telephone systems offer viable solutions for many small, medium, large businesses.

Recently, InfoTrack, which is a division of the T3i Group, published a report which looked at the use of next-generation communications technologies, like hosted IPT and cloud computing, among companies of varying sizes. The report found that even though hosted IPT is often seen as a solution for small businesses which cannot afford their own telephone and computing servers, in fact large businesses are also eyeing a potential move to hosted IPT solutions. According to the data InfoTrack gathered, the portion of large businesses using hosted IPT solutions should nearly double in the next 2-3 years.

For the survey, InfoTrack asked a selection of medium and large companies what types of phone systems they are using now, and what types they anticipate using two or three years down the road. There were several possible answers to this question: stand alone hardware and software systems, corporate data centers, hosted or cloud computing, and not sure. 

At present, about 57 percent of large companies and 53 percent of medium companies reported using corporate data centers. Among middle sized companies, 53 percent also expected to be using corporate data centers two to three years from now, representing almost no change. The same was true of hosted and cloud computing: 21 percent of medium companies use it now, and 21 percent expected to be using it in two or three years.

But the big change was between large companies using corporate data centers now, and large companies that expect to still be using them in two or three years. Although 57 percent of large companies use them now, only 37 percent anticipate using them in two or three years. Meanwhile, 15 percent of large companies use hosted or cloud computing now, and 24 percent expect to be using those technologies in two or three years. 

Nearly any device ever designed to transmit video and audio packets between computers that communicate with one another, uses Real-Time Protocol (RTP). After the can serve as became evident that people communicating online has the potential for ease dropping on their communication, RTP (Real-Time Protocol) was enhanced to us more secure level. The secure RTP was developed for authentication, encryption and integrity of the video and audio packets that were transmitted online to communicating devices. Part of the process of transmitting video and audio media between computers is the employment of various protocols. One such protocol locates the remote device to negotiate exactly how the media will transfer flow between each device. These types of protocols are known as call-signaling protocols, with the most popular being SIP (Session Initiation Protocol) and H.323. Each protocol relies on static provisioning and other protocols as a way to locate a variety of users.

First originated 1995, both SIP and H.323 were developed to solve the initial communication between two computers as a way to effectively exchange video and audio media streams. H323 experienced commercial success while SIP progressed at a slower level before being recognized as a standard in 1999.

Both protocols have the ability to perform the same action: to establish a multimedia level of communication including video, audio and other communications. However, there are designed significantly different with SIP being ASCII-based and H.323 being built on the foundation of binary protocol and legacy communication systems.

Although the jury is still out on whether SIP or H.323 can be held as the true standard for media transfer functionality, no one disputes the fact that both perform well. However, H.323 appears to be superior in a variety of ways including offering better support for videos, optimal interoperability with PSTN, premium interoperability of legacy video systems a more dependable out of band transport of DTMF.

Alternatively, SIP (Session Initiation Protocol) was never designed to work as a solution for the problems handled by H.323. Additionally, it gained its popularity by misinformation of being “easy to debug and implement”. Built as a complex communication system, they both perform identical amounts of work using to different approaches.

Some competitors (You know who you are) are trying to discredit VoPI as unreliable, unsecure and not suitable for mobile workers. They also want you to believe that due to the dedicated private lines, it FORCES our customers to be locked in to lengthy contracts. This is simply NOT the case and couldn’t be further from the truth! Let me break it down for you: All VoPI is VoIP but not all VoIP is VoPI. Why does this matter, you ask? It matters because VoPI isn’t just one specific product or technology; in fact, it has been conceived and achieved over a multitude of different criteria. When we use the term VoPI, we refer to Voice over IP service that meets certain standards:

A connection that is not shared with other subscribers

Provided by an ISP (internet service provider) who controls the voice service, as well as the internet backbone upon which the service rests

A process which employs multiple SBC’s (Session Based Controllers)

Privacy implies security (which is abundantly important) but what VoPI really does is provide great stability. It’s a platform you can actually have faith in; as it rarely goes down.  Most importantly, it’s fully managed by us, the provider. Why does it matter if it’s fully managed? Well, because that means, in the event of a service outage (on the network side) we can take full responsibility. We can actually pin point and fix virtually any problems you may incur because it’s happening on our network!   **WE GUARANTEE 99.9% UPTIME! Who else has the “you know what” to offer that???**

Here are some excerpts from the competitor’s blog (I’ll let our web-savvy readers find the source):

“Recently we’ve come across competitors using the term “VOPI”, or Voice over Private Internet. It’s their way of trying to confuse and complicate, [...] to convince you that their technology is superior. Dive into the details and you’ll see that VOPI is actually a Hosted Voice providers’ way of selling you inferior connectivity in the guise of increased security.”

    By no means does our voice solution operate over “inferior connectivity”! IT’S JUST AS GOOD as any other connectivity! What we do to deploy VoPI is first determine the best type of internet connection for our customers, and then create private connections to ensure that voice quality is never compromised.

Another excerpt:

“Companies will tell you that a private connection is more secure because your telephone calls do not traverse the public internet. [...] If you are in an industry where security is paramount to you or eavesdropping is a common occurrence, then absolutely you should investigate the private option.

If that is the case, I’m sure you are quite familiar with this device, the STU-III, which is an analog telephone encryption device that you *must have* used up to this point to secure your calls. What? You mean you were using analog lines without them being private [...] or without encryption in any form?”

The writer then goes on to suggest that distributed workforces, operating over the public internet somehow negates any perceived benefits of a private enterprise platform, VoPI™. South Park fans may be familiar with the term “Chewbacca Defence”, that is: making an argument soooo nonsensical that the reader’s brain shuts down and is forced into a receptive position. The fact of the matter is, unless you work for the US Military or National Security Agency, you will have never heard of the STU-III. It is proprietary and expensive technology that never experienced mainstream use.  The attractiveness of VoPI™ is that it does not cost more; it just requires that you pair with a thoughtful provider that operates a privately-owned and managed broadband network. Similarly, off-net users who connect to your office phone system via the public internet are not damaging, or defeating the purpose of your private connection. They’re just the public extensions of a very strong private network.

Cisco is one of the most innovative communications companies which has a name that most people recognize. In fact, most people out there probably have a Cisco router that they use at home to connect to the web. Linksys is one of their popular brands, but they do have other options. One of the devices other than Linksys that people – from IT pros to your neighbors – like about Cisco is that the devices are relatively easy to use. Millions of people are using a Cisco router for this reason. No one wants a hassle when dealing with a network! Cisco knows and understands this well, and that’s why the routers from the company are such a great option, just as the Linksys routers were. The new Cisco router, as well as some older models, will be able to make sure of the Cisco Connect Cloud.

Which Models Work with the Cisco Connect Cloud

Before getting into what the cloud can offer, it’s important to know which Cisco router will be able to use the service. Cisco is making more use of their name today, and relying on the Linksys brand less, but their routers are all still high quality. The new EA Cisco router line, including EA700, EA3500, and EA4500 will have access to Cisco Connect Cloud. Older models, such as the E1200 and the E2500 do not. The data speeds on the router are quite impressive, so you will not have to suffer a slower connection just so you could get access to their cloud.

What Does the Cloud Offer?

You can download an app for Android and iOS that will help you interact with your Cisco router through their cloud system. You can take care of everything that you need with your Cisco router right through the application on your phone or tablet. You can store your information, as well add and manage many different devices to your Cisco router. You will have more controls via the desktop interface than you can use with the Cloud Connect, but the mobile app is sufficient for just about everything that you could need. You will be able to reboot the router, control guest access, manage the parental controls, and manage the devices that are on the network already.

For those who want to have an easy way of controlling their Cisco router, the app and the cloud are great additions to the already stellar lineup from Cisco. It’s time that you connect your EA series Cisco router to the cloud and then download your app.

Commonly referred to as an “IVR” or a “digital receptionist”, the Auto Attendant is one of the most popular features offered to BroadConnect’s Hosted PBX customers. An Auto Attendant is designed to facilitate call transfers without the need for a receptionist.  As callers dial the business number they are greeted by a customizable message directing each caller to dial the extension or department they wish to be connected to. Once the caller has inputted the correct extension, the Auto Attendant automatically routes the call to the correct destination.

BroadConnect’s Auto Attendant offers many rich and business-enhancing features, such as:

Sub-greeting as an extension of the primary greeting. Such as: local directories, office hours and locations

Department directories (press 1 for service, press 2 for returns, etc.)

Dial-by-Name

Multi-language support.

Call routing to a live operator

How to Design Your Auto Attendant

The Auto Attendant layout should clearly indicate what options are available to clients, but, it is important that the greeting now run longer than 15 seconds

Once of the most important features to never overlook is the live operator support function. Many callers press 0 to bypass the computerized greeting and reach a live receptionist

Always have the scripting written out before the greeting is recorded

Be sure to record the greeting in an area that is free from outside noise or interference

Never use a land-line or mobile phone to record your greeting, such phones do not allow for high definition call quality or clarity

As an added bonus for BroadConnect customers, we offer professional recording services for a one-time fee. Electing to utilize our professional recording services will ensure that your callers are greeted with a recorded message that is in perfect volume and pitch. The recording and all additional system prompts will be unified and polished ensuring that your business appears professional at all times. 

Every business needs to have an efficient way for employees to connect to the Internet. If your company is still struggling with slow connections you need to consider adding business Internetservice to your office. New technologies require faster and more reliable service. One way to provide this is by utilizing T1 Internet connections. The T1 line speed far surpasses the speed available with dial-up and other slow connections. Dial-up generally offers less than 56 Kbps while a T1 connection is capable of offering T1 line speed of more than 50 Mbps. 

Today there are more options available to businesses including the T1 Internet connection. The T1 Internet connection offers many advantages to business owners. The T1 line speed itself will help to improve productivity. The reliability of the T1 Internet connection is quite good. The T1 connection also gives you plenty of flexibility. With a T1 connection you are able to make both voice and data connections. While you can access the Internet using a simple telephone circuit, a T1 connection makes more sense because you can use it for both voice and data connectivity at the same time.

A DSL or ADSL are both available as a business Internet service as well and provide basic technology for communication. The T1 Internet connection is more advanced because it is offers more flexibility. The T1connection can be used for both incoming and outgoing connections as needed. This means that you don’t have to dedicate a T1 Internet line to a specific purpose. The T1line speed is faster than most other types of connections you will find.

The T1 Internet connection utilizes eitherfiber or copper lines. The options will depend on the availability of the local provider. Both offer high speed T1 Internet connection to the provider. A single T1 connection or line provides 23 channels that can be used for communication at the same time while offering a fast T1 line speed. The T1 line speed or bandwidth gives you the ability to use any open channel as it becomes available. For this reason, you can share a T1 Internet connection with up to about 80 users.

The T1 Internet connection is provided and connects into your telephone system or through a router for digital communications. The T1 connection offers a high quality business Internet service that is used for both voice and data. T1 Internet services offer businesses high quality communication at affordable pricing. The T1 connection also allows you to utilize advanced features that require additional bandwidth such as video conferencing. The T1 line speed will give you the ability to do all the things you need to do and then some.

Most business owners remember the good old days of dial-up Internet connectivity. If you’re old enough to have a recollection of that you’ll know that it took quite a long time to dial and connect online. Today, there are more options and the ability to use fiber optic Internet connections. Businesses today need to consider upgrading their connectivity to fiber optic Internet or ADSL broadband. Fiber optic broadband offers many advantages over dial-up connectivity. The most important advantage of fiber optic broadband is, of course, speed.

No longer do you and your employees need to wait for a connection when you utilize a fast connection such as fiber optic broadband. So, what options do you have if you want to improve the speed of your Internet connection for your business? Fiber optic broadband can drastically move you into the 21st century. This giant leap will provide you with an ultra-fast fiber optic Internet connection. It is important to understand that many of the applications and services you and your employees need to use require a lot of bandwidth that translates into higher speed such as the fiber optic Internet connection.

ADSL broadband is still an option that many businesses may want to consider. The ADSL broadband is a DSL that can be provided over a standard copper line. The bonded ADSL broadband connection combines more than one connection in order to increase bandwidth and allow for faster speeds. ADSL broadband is one option; however, if you’re looking for the best speed with the most reliability, you’ll want to consider fiber optic Internet.

Fiber optic broadband will completely change the way your company does business. There will be no more waiting for a connection or for a page or application to load when you use fiber optic Internet. The connection is almost instantaneous when utilizing fiber optic broadband connectivity. The improved bandwidth of fiber optic Internet means that you can easily accommodate new services as they become available. For example, video conferencing is often not reliable unless you use it over a fiber optic Internet connection.

A fiber optic broadband connection will also help you to improve employee productivity. There will be no need to wait for connections because the fiber optic broadband connection is instant. This equates to better efficiency and improved customer service. Before the days of fiber optic broadband services you’d have to wait longer to get anything accomplished. Another advantage of using fiber optic Internet is the cost. You’ll enjoy improved costs over time and will be able to take advantage of new technology as it becomes available when you use a fiber optic broadband connection.

The Internet is quickly changing and today’s businesses need to keep up with technology in order to stay current. In order to stay competitive and to keep your employees productive it is essential to provide connectivity to the Internet using a technology such as a fiber connection. Fiber Internet connections offer an effective way to connect to the Internet using a more technologically advanced method.  A fiber connection is an advanced way to connect and is much more sophisticated than a simple copper connection. Fiber Internet offers many advantages over other types of connections.

A fiber broadband connection is an efficient way to provide connectivity. The fiber Internet connection provides some advantages over other types of connections. Some of these advantages include fiber connection speed, fiber broadband reliability, and fiber Internet capacity. The fiber connection is able to provide faster speeds than other types of connections allowing your employees improved productivity. A fiber connection is an ideal way to improve the abilities of your system.

The use of fiber broadband is certainly going to increase in the coming decade. The need for increased speed to accommodate additional available services will be one driving factor adding to the need for fiber Internet. Businesses can now enjoy FTTP (fiber to thepremises). FTTP offers faster and more reliable Internet services than ever before. Fiber Internet offers higher speeds than other types of connections. This allows businesses to use new technology that requires increased bandwidth that can be done easily using fiber broadband.

For example, 3D video and videoconferencing require more bandwidth in order to work properly and can easily be completed using fiber Internet. The increased bandwidth of Fiber broadband allows you to easily use these types of demanding services with ease. With more advanced features becoming available, businesses will need to improve their connectivity by utilizing fiber Internet.

It is important to note that businesses can use fiber connections for both voice and data needs. Using a fiber broadband connection allows you to incorporate telephones and other streaming communication over the same fiber connection. You won’t be able to do nearly enough with your communication if you don’t upgrade to a fiber connection. An FTTP connection is an ideal way to add more speed to your communications. This added speed from a fiber connection will accommodate many types of applications as they become available.

Adding a fiber Internet connection to your business will position your company towards future growth. Outdated connection services won’t be able to handle the type of digital communications necessary to keep your company moving forward. The fiber broadband connection allows your company to handle current needs with ease and to be poised for upcoming needs as well. By combining the various communication needs of your company into one fiber connection you’ll be able to save money while increasing productivity.

If you’re tired of your slow Internet connection you’re not alone. More and more businesses today are finding that they can increase productivity and reduce overall expenses by adding T1 Internet service to their communication systems. A T1 line is a better way to provide voice and data communications for your business. Even small and medium sized companies will enjoy the benefits of using T1 Internet service. Using a T1 line allows you to combine both voice and data communications so you can do both at the same time. T1 Internet service can improve employee productivity, mainly due to the T1 speed.

The T1 Internet service is a high quality Internet connection that offers a very fast way to communicate. In fact, the T1 Internet connection has a speed of about 1.544 Megabits per second. The T1 line contains 24 channels, 23 of which can be used for communication and one channel of the T1 line is used for call setup. The T1 line channels are flexible and are used on an as-needed basis. This allows any number of channels to be used for incoming or outgoing connections at the same time. Each channel of the T1 line is able to transmit data at a T1 speed of 64bps. T1 Internet service is available from a reputable T1 Internet service provider.

A T1 line is able to provide enough bandwidth (T1 speed) to comfortably provide standard T1 Internet service to about 80 average users. Those with additional needs or heavy phone users may require additional T1 lines. Businesses need to evaluate their T1 Internet service needs and determine how a T1 Internet connection can improve their productivity and profitability. The typical small business will be able to utilize just one T1 line while larger businesses will need to add two or more T1 lines to their services. Each T1 Internet connection is connected to the phone system using a special modem or T1 line interface.  You can choose a single T1 line or more than one, depending on your company’s needs.

If your business requires access to high quality phone service 24 hours a day, T1 Internet service is certainly a good option. The T1 line is available at all times and provides the same high quality connection that you expect with this type of service. The T1 speed offers a good option for any business that requires a fast connection speed. T1 Internet service can be leased from business Internet providers. The T1 Internet connection is designed to give you the convenience and speed of the T1 line with an affordable way to obtain it.

One of the most important advantages of T1 internet service is that you can use both voice and data on the T1 Internet connection at the same time. What this means to you is that your employees can talk on the phone at the same time that they are able to utilize the T1 Internet connection. T1 Internet service is perfect for small, medium, and large businesses that have phone and data requirements.  The T1 speed greatly improves productivity and efficiency in the office.

It is becoming increasingly difficult to ignore all of the advantages that come with online hosting services, or backing your information using “the cloud”. More and more businesses choose to use hosting services for their websites and for other applications, and business owners are now seeing the many advantages of using a Virtual PBX business phone system. More and more business owners are choosing to forego traditional office phone systems in order to take advantage of constantly improving Voice Over IP technologies. With all of the benefits that come with a virtual phone system, this change certainly makes sense.

Cost Efficient and Predictable

When opting to use a hosted phone system, you will be saving your business capitol. You will not need to buy or maintain any start up equipment. Instead of investing in hardware, software, and management, all of your expenditures will be incorporated into a low affordable monthly lease agreement.

Budgeting for your business phone system will also be simple and easy to predict. The billing is always consistent and accurate. If you need to add extra features, such as automated systems, recording, or queues, you can do so for low set monthly prices.

Security

The security of your account is a high priority. There are may automated security checks in place to catch any potential risks as early as possible. All instances of fraud, or any other security issues, are taken very seriously.

Increased Control

The Virtual PBX phone system gives you more comprehensive control over your business phone operations. You can very easily route your calls to your home, your cell, or any other location. The customer can control every aspect of the phone system, down to the number of rings the caller hears.

Stay Up to Date

Technology is constantly evolving and improving. As a business owner, you do not want your competitors to have a more advanced phone system than you. In order to stay ahead, you must be able to take advantage of new upgrades and services. Moving to virtual phone systems makes upgrading easier than ever. Instead of spending vast amounts of capital every year to buy the latest software and equipment, you can access all of the latest features through your reliable hosting company at little extra cost.

Flexibility and Scalability

Businesses are always changing and expanding. A virtual phone system can easily flex and mold to give your business the room it needs to grow, without wasting any precious resources. You only pay for exactly the services your business needs on a month to month basis. If your business is fortunate enough to see a boom in business during a particular month, it is easy to boost your phone service during that month, and it is also easy to scale it back the month after. Your business benefits from a phone service that is customized to its needs.

Introducing BroadConnect

  BroadConnect is a Canadian-based private voice and data network. There coverage encompasses all of Canada, allowing them complete control over every facet of the communication services provided. Calls completed using BroadConnect are always secure and delivered with great audio quality. BroadConnect has quickly become a leader in the private voice and data industry thanks to our high quality and affordability.

The Benefits of Using an Office Phone System from Broad Connect

  Expand Your Reach – The fiber optic Internet network allows you to implement communications solutions across the entire country. No matter your location, BroadConnect support is easily accessed.

  Access to the Communications Experts – Thousands of Canadian businesses rely on BroadConnect because of the company’s prominent history and vast experience. There are very few communications issues that their knowledgeable and experienced staff have not faced and solved before.

The Greatest Value – The experts at BroadConnect are always looking for not only the most innovative, but also the most efficient communications solutions. They develop comprehensive voice and data networking solutions that will provide real benefits that will save you, the customer, time and money.

VOIP and Business – If Voice over IP has one flaw, it is that your business information is communicated through public internet space. BroadConnect uses a VOPI system or Voice over Private Internet, which reduces many of these issues. The VOPI system uses its own private communications network, therefore the IP over voice information does not enter the public space, and there are fewer security risks. VOPI is also much more reliable, practically eliminating any voice packet loss, and delivering higher quality audio.

The BroadSoft Platform – The Broadsoft Platform is groundbreaking software that has been integrated into the BroadConnect network. This software allows you to unify all of your communication tools. The platform allows you to collaborate between your various telephones, email, instant messengers, or any other communications applications that you use.

Bonded ADSL is a helpful option for many businesses.  Using  Bonded ADSL offers an easy and affordable way to improve your Internet connection speed. The bandwidth is able to be increased when your need increases. The use of a DSL modem connects the computer (or router) to the bonded ADSL phone line. While similar to a voice modem of 20 years ago, the data transfer rate is much improved. 

There are many important features of the bonded ADSL. ADSL broadband requires only a single phone circuit to provide voice and data use at the same time. The ADSL provider (like BroadConnect Telecom) typically offers a modem that is used to connect the ADSL broadband circuit to the computer or LAN. The bandwidth of the bonded ADSL is much greater than a dial-up connection, making it a very good option for businesses that want to increase their connection speed. The data rate of transfer for the bonded ADSL allows for much faster access, allowing employees to be more productive.

One of the best things about bonded ADSL is that it can be utilized over a regular circuit. Business broadband service can be leased on a monthly or yearly basis from ADSL providers. Bonded ADSL is the best way to use a boned line is to increase bandwidth and speed. The bonded ADSL combines two ADSL lines together to allow a faster and more useful connection.

The ADSL broadband connection can be scaled to the size of your business. This offers a great advantage for many businesses that are in need of a better business broadband service. Companies have the option of adding or removing ADSL broadband connections as they are required. This means that you’ll be able to pay for only the ADSL broadband lines that you require. The ADSL broadband service provider will work with you to help you determine the best configuration of ADSL broadband to meet your needs.

Another important benefit of using ADSL broadband is the reliability factor. The bonded ADSL is a highly reliable communication solution yet it offers a high speed that is not available with dial-up service over standard lines. Business broadband service is a fantastic option and offers a great savings for your company. You’ll find that we here at BroadConnect Telecom offers you, high quality of service at competitive prices.