What do you do as the director of Community Environmental Services?
I partly do research, like the Oregon Wasted Food Study, but we do a lot of technical assistance outside of the university. The Campus Sustainability Office works entirely within the university, we work all outside of it.  So with Metro, Port of Portland, City of Portland, those are our main people. We also do a lot of waste audits for buildings, property managers.  Those are the biggies.
What are some examples of programs that have been able to reduce food waste?
There are some small scale examples of business case studies. We looked at two restaurants that were very good at reducing waste and using up most of what they got. They were recognized by the DEQ for their campaign to prevent food waste. For this restaurant, itâs very much a cultural norm, the practice is that you donât waste food. One thing we tried to get them to do was to only offer one tortilla, mainly they do tacos, they also do tamales.  So most of the waste we found with them was when people get two tortillas and donât eat them all. In this case they didnât adopt that as it wasnât culturally appropriate.
These may seem like really minor examples, but it's really norms like these that can really drive food waste. Something on a bigger scale, one of the other restaurants served seafood.  Part of what drives their low food waste was that they have very high standards. They have very well trained staff.  Training people, overall, is what we found would be very helpful.  Cooks having good knife skills, these are things you donât really think about, they are able to trim away more and waste less. They also cook the food better and people want to eat it all. (laughter)
They also wouldnât take food from their suppliers that they didnât think were up to snuff. This forced the suppliers to find something else to do with their food so they did not create waste. For example the supplier would smoke what they thought the restaurant would not take to be able to find other markets for it.
What role do you think upstream commercial decisions play in food waste?
It's huge. It's where we have the most leverage. Putting all this pressure on individuals is not our most successful leverage point. Clearly people need to have different behaviors, but we need to set them up for success. Thatâs a lot of different things, some that we have control over, some that we donât.  For example, not labeling stuff in your refrigerator, is one of the driving reasons why food goes bad and people throw it out. How do you give people more time to cook?  How do you create smaller portions at grocery stores that are reasonably priced?  Thatâs something that can be controlled upstream and would make a big difference.
Whatâs something actionable we can do right now?
One of the easiest things you can do is learn meal planning and getting a basket in your fridge thatâs a âuse firstâ bin that you have a big sticker on. We find that meal planning can be a little bit of a double edged sword, if you have a meal plan and something goes wrong and you donât make that meal itâs like a domino effect. But if you can get in the habit of meal planning, youâre much more likely to use up your food.  Upstream, we see a lot of waste at grocery stores.  They need to track their waste. If people started tracking and weighing what they threw out that would be a big step.  Everyone always thinks theyâre doing better than what they are.  Making it visible, thatâs step number one.
At the commercial level, there needs to be a focus on ordering more appropriately. For example at a grocery store or a bakery, theyâre throwing out a ton of croissants because they do their ordering on more of a gut level check. They expect some amount of excess, whereas if they looked at their sales records they might get a more accurate picture of what they might sell.  Thereâs a big fear of ârunning outâ in a lot of places. On the other hand there are places like Blue Star Donuts, where thatâs their model.  They drum up an image of scarcity; âweâre down to that last donut!â  And youâre like âoooh I want that last fancy donut.â Whereas other places thatâs not the model.
Whatâs the role of food accessibility in food waste?
Thatâs a big thing. We didnât find a significant difference in food waste between urban and rural groups, but we know that when people buy in bulk, depending on the product, that can really go to waste. One thing we found in our surveys, people who were given food, from food pantries, itâs about to expire.  If thatâs one of your main sources of food, it now becomes your thing to throw out, not people further up the chain. People who have less access to buying food at the grocery store get stuck with low quality food.
How does food quality affect food waste?
One reason people throw things out is because they say it tastes bad, or is cooked poorly. Going back to the example of the high quality restaurant and the lower quality one, they both found a way to use everything up so itâs not like thereâs one path.
Where do you see food waste in the next ten years?
Itâs one of the major drivers of climate change so there is more funding going to address it. There are a lot of big retailers becoming interested, but the question is how much they will actually do about it and how much is smoke and mirrors. Itâs both a regulatory and social issue, they need to line up.  My perspective on change is on social practice theory.  Itâs not based on economics as much, itâs more about how we interact food as a way to express love and show care. There are so many areas and places where it needs more regulation or more flexibility.  One solution is more collective cooking and co-housing, but itâs hard to make that not a âfringeâ thing.