(I work the floor at an independently-owned menswear store. The owner, my boss, spends a lot of time at the shop, and tries to keep prices as low as possible to help our cityβs large homeless population get good job interview clothes. A clearly homeless man is wandering around the store. The other patrons are giving him looks.)
Customer: βExcuse me, sir?β
Customer: βI think you may want to call security. Thatβ¦ bum over there, he keeps feeling the suits and muttering to himself. Iβm just sure heβs planning to steal one.β
Me: βWell, maβam, I think thatβs quite unlikely.β
Customer: βOh, come on, you know how they are! I mean, Iβd keep an eye on him even if he wasnβt homeless!β
(The homeless man in question happens to be Hispanic.)
Me: βWe donβt discriminate here, maβam.β
Customer: βWell, Iβm sure the owner would want to hear about this!β
(I give in and call him over. The customer explains her concerns. As a black man, my boss isnβt happy with her racism, but agrees to talk to the homeless man.)
Owner: βExcuse me, sir, are you finding what you need?β
Homeless Man: βWell, not really. Iβm hoping for something versatile in a dark or navy wool, but most of the options in my size are cut American style instead of European, which fits me a little better. Not to mention theyβre all pinstriped, which I really donβt have the build for, you know?β
Owner: βIβ¦ yes, I understand. I think we may have some options over here, if youβll follow me. How did you know all that?β
Homeless Man: βBack before I lost my job, I used to be really into this stuff. Iβm not looking for anything fancy, just something I can use to look good for a job interview later today.β
(My boss helps him find something he likes, and comes to the counter with him. The suit is priced at $87.)
Homeless Man: *digging in his pockets* βHang on, I think Iβve got enough.β
Owner: *to me* βTake my card. Iβm buying it for him.β *to the homeless man* βHere. The suitβs yours, on one condition. After your interview today, you come back and apply for a job here too. Got it?β
Homeless Man: βIβ¦ oh my God, thank you. Thank you so much.β
(Two years later, that formerly-homeless man is my manager, and has a little girl with his new wifeβthe ownerβs sister.)