Week 11: Social Media Conflict
Social media is positively used by the world, for connecting with old friends, protesting for change and sharing photos just to name a few. However as social media increasingly influences everyday life, the negative impacts can sometimes seem to outweigh the good. Online harassment, a term commonly used when discussing social media conflict, covers an abundance of terms for wrongdoing online. According to Lenhart et al., being called offensive names, embarrassed online, physically threatened online, sexually harassed online, impersonated are just some of the ten behaviours that constitute to online harassment (Lenhart et al. cited in Marwick & Robyn Caplan. 2018). Digital citizenship, essentially acquired by anyone with a social media account, is by definition someone with skill and knowledge to appropriately and responsibly participate in society at an online level (Office of the eSafety Commissioner, NSW Department of Education). However, with increased numbers of online harassment, these users of social media clearly do not abide by this definition. So you must ask the question, do these online platforms need further regulation and governance, in order to keep them safe for all users? All social media websites have a review system and a report system, where users are able to report content, they donât think is appropriate. Content posted to social media is also often reviewed by the platform even if it is not reporting, which relatively effectively removes inappropriate or sensitive content.
Trolling is a term that seems to be constantly changing as the internet and social media develops, however it is currently defined as âthe act of leaving an insulting message on the internet in order to annoy someoneâ (Cambridge Dictionary, 2020). Trolling has unfortunately become common practice on social media, especially in regard to public figures. In 2016, Instagram introduced the feature enabling users to disable comments. This has been widely used by celebrities to stop trolling on their photos, as Taylor Swift has done since 2019 (OâBrien 2016). Â
Research conducted by Amnesty International on the effects of online harassment on Australian women, found that 59% of women interviewed said had felt stressed, anxious or suffered panic attacks after being abused or harassed online. Of these women, just 20% felt that social media companies responded fairly, very or completely adequate to their incidents (Amnesty International, 2018). Â
References:
Anon, 2018, âAustralia: Poll Reveals Alarming Impact of Online Abuse Against Womenâ, Amnesty International Australia, viewed 7 June 2020, <https://www.amnesty.org.au/australia-poll-reveals-alarming-impact-online-abuse-women/>
Digital Citizenship c. 2020, Digital Citizenship, NSW Department of Education, viewed 3 June 2020, <https://www.digitalcitizenship.nsw.edu.au>
Dictionary.cambridge.org 2020, Trolling, viewed 7 June 2020, <https://dictionary.cambridge.org/dictionary/english/trolling>
Marwick, A & Caplan, R 2018, âDrinking male tears: language, the manosphere, and networked harassmentâ, Feminist Media studies, vol. 18, no. 4, pp. 543-559.
OâBrien, S 2016, âInstagram finally lets users disable commentsâ, CNN Business, viewed 7 June 2020, <https://money.cnn.com/2016/12/06/technology/instagram-turn-off-comments/index.html>
















