Effective Business Communication

How many times have you heard a facilitator ask a question, receive a single answer and go with it? Read this post and change your ways...

Force-field analysis looks at the pros and cons of change management. Here are 5 simple steps to get a force-field analysis rolling in your office…

Wouldn’t it be great if there was a silver bullet that would ensure you closed more sales? Well, it might not be as implausible as you think...

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Really successful business presenters are using these simple PowerPoint techniques and tips – can you afford not to follow suit?

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Gap Analysis is a facilitation tool that helps identify what is standing in the way of a goal. Essentially, gap analysis establishes the current reality and encourages team participants to explore and debate both ‘where we are’ and ‘where we need to be’. The gulf between these two realities is often a good starting point to answer the question ‘what do we need to do?’ Follow this simple 3-step process and conduct your own gap analysis in no time at all...

Question: How do you separate popularity from authority? We turn to a Google Webmasters video by Matt Cutts to find out more…

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A what, who, when and why of facilitative listening. This post explores why facilitative listening could help you run a better business meeting…

What we've enjoyed reading this week. Analytics Advocate Daniel Waisberg on the importance of communicating data via a good story...

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