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Title

Why Issuers Need to Look at Next-Gen Card Processing for Better CX? | Zeta CEO

Description

Financial institutions and issuers have been working with platforms that are built on 40-year-old technology, which causes a number of challenges. Bhavin Turakhia, CEO and Co-Founder of Zeta, highlights what these common challenges are, and why issuers need to look at Next-Gen Card Issuer Processing to move beyond these challenges.

Chapters

0:00 Bhavin’s Intro

0:13 Banking Legacy Systems

0:40 Card Issuer Pain Points

1:30 Zeta’s Next-gen Processing Stack

Key Pain Points Exposed:

Slow and Inflexible Systems: Bhavin reveals the industry average for launching new card products - a staggering 21.4 months! Legacy platforms hinder agility and innovation.

High Operational Costs: Maintaining COBOL programmers and legacy infrastructure drains resources, hindering investment in modern solutions.

Limited Personalization: Traditional systems struggle to offer hyper-personalized experiences for today's demanding cardholders.

Digital Experience Gap: Outdated technology can't support the development of sleek, modern digital experiences that customers expect.

Introducing Next-Gen Card Issuer Processing:

Bhavin unveils how Zeta's next-gen processing platform empowers U.S. issuers to overcome these limitations. Discover how you can achieve:

Faster Time to Market: Launch innovative card products in a fraction of the time compared to legacy systems.

Reduced Costs: Streamline operations and eliminate reliance on expensive legacy infrastructure.

Hyper-Personalized Experiences: Deliver tailored offerings and reward programs that resonate with your cardholders.

Modern Digital Experiences: Build cutting-edge mobile apps and digital interfaces that delight your customers.

Ready to unlock the future of card processing? Explore our blog post "Building The Cards of Tomorrow: 10 Must-Have Capabilities of Next-Gen Processing - https://www.zeta.tech/us/blog/building-the-cards-of-tomorrow-with-next-gen-processing/

Learn more about 

1. Modernize Card Technology - https://www.zeta.tech/us/resources/modernize-card-tech-with-nextgen-issuer-processing/

2. Zeta's Card Issuer Processing Capabilities Recognized by Celent - https://www.zeta.tech/us/resources/nextgen-credit-card-processor-celent-report/

3. Five Ways for Faster Banking - https://www.zeta.tech/us/resources/5-ways-banks-win-with-innovation-and-speed/

Nextgen credit card processing is a new generation of credit card processing that uses innovative technologies to improve the speed, security, compliance and convenience of payments.

Nextgen credit card processing solutions offer a number of advantages over traditional credit card processing, including:

Faster transactions: Nextgen credit card processing solutions can process transactions in real time, which can help to reduce checkout times and improve customer satisfaction.

Enhanced security & compliance: Nextgen credit card processing solutions use advanced security measures to protect customer data, such as tokenization and encryption. They are issued in compliance with the US federal regulations such as dodd-frank act, CFPB 1071 final rule act, card act, FACT act, ESIGN act, etc for consumer data protection.