The Internet of it All and the End of Consumer Ownership
I tend to be a voice of ânow hold up now yâallâ with most of our topics, so I am going to stick with that theme for the last week. Before saying anything else, though, I think it is important to stop conflating IoT or smart devices with digital versions of analog appliances. Smart devices are normally what people think of when they are discussing the IoT, and it implies a connectedness or the potential to communicate with other devices. So, a nest that communicates with your cellphone, or a wearable that connects to your smart coffee maker when youâre starting to get sleepy, or any other connected device, those are smart devices and should be considered in the IoT. A pacemaker that measures your heart rate and blood pressure and helps regulate health, however, if not connected to other devices, is not the same thing. If I have a wearable device that measures the atmosphere around me for toxins or checks health markers, but it is not connected, then it is not the same thing. Ubiquitous computing, maybe. IoT, not necessarily. I think this is important to note, because there are some real concerns with IoT that are different than the trend towards ubiquitous computing that we are also witnessing. One of the things that our readings mentioned was the decrease in possible physical crimes such as theft that would occur with the IoT. I found this an interesting point because I had been musing about the disintegration of user ownership as he was talking about this. Let me explain what I mean.
As of now, for the most part, once I buy a product, it is mine to use as I wish. The manufacturer and industry can suggest usage, but I can choose to go against that if I wish. Furthermore, I could (again, for the most part) disassemble that product, tinker with it to enhance it, resell it, give it to someone else as a gift, or use it in an innovative way that the manufacturers might not have considered. With the IoT, however, users seem to lose that control.Â
If my car is connected, I might not be able to perform my own oil change to save money because my car would no I didnât take it to a industry certified mechanic, and so my warranty is invalidated. Say I try to turn my toaster sideways to serve as a kind of makeshift broiler, but the gyroscope in the toaster alerts the manufacturer that its turned the wrong way and therefore stops operating until turned right-side up. Imagine I have a wearable that I no longer want, and so I sell it to a friend, but when the connected device sees it has changed hands (lol), it stops working and tells the new user to buy their own device. These examples, while largely benign, represent users, by opting for a more connected experience, also giving into surveillance and giving up the ownership of the goods they buy. This is not my field, but if we are going to move into the IoT, which we already are at an alarming rate, then we need to start thinking about property law and ownership rights soon.
This post pretty much exactly expressed my largest concern with IoT, but the way you word your post is, I think, more effective and clear than my own post on the topic. This changing definition of ownership is one symptom of a massive shift in power between companies and consumers that has been happening for decades. Digital Rights Management has been getting more and more pervasive. Copyright and intellectual property law as a whole is very rarely passed if it doesnât strengthen corporate control. Companies discourage third party repair, and actively try to make tinkering impossible.
The reason that IoT is so scary with regard to this power shift, is because any introduction of technology means an introduction of potentially proprietary hardware and software. When faced with deciding how to transition from analog to digital, companies are given countless opportunities (hardware, software, DRM, how easy a device is to take apart, etc..) to remove consumer freedom for the sake of making share-holders happy. Assuming that companies will not seize those opportunities seems naively optimistic. After all, why would a company not take any chance to make a little more short term money, especially in a country where we just elected a man who has received praise form his supporters for not paying taxes because that is just smart business?













