ON GETTING TREATED LIKE SHIT BY YOUR JOB
There’s something wrong with the bookstore. Sometimes at night, when we’re closed, two adjacent toilets in the men and women’s bathrooms somehow get so backed up that they flood the store. When I unlock the front doors and glide my bike through the foyer, it’s too dark to see the piss and shit that’s been puddling by the office doors all night, a steady stream of human excrement pooling all the way through the Art and Architecture aisles, stopping just short of the cash register.  Of course this path directly blocks the door to the back office, where all my days start and end, spanking a punch clock for time spent, each hour amounting to about $9 before taxes. Â
I lost count of how many times I unlocked the front doors to a store in this state.  Each time, I’d be forced to open the store despite it and wait for plumbers to arrive—which usually wasn’t until the afternoon. One day, I sent my manager an email saying that, although I knew it wasn't her fault, I really would prefer not to work in feces for health reasons.  It never happened again after that.
THE BOOK THAT CHANGED MY LIFE
By the time I started high school, I was already serious about writing. Â I was lonely. Â My home life was not good. Â I knew very early on that writing was an escape rope. Â I wrote to entertain myself. Â I filled entire spiral notebooks with stories, usually about young women who moved away from the small towns they lived in to intimidating metropolises. Â So obsessed was I with writing, some stories ended up hundreds of hand-written pages. Â I wrote during lunch, in between classes, through spring break.
It was around this time that I discovered poetry on the bookshelves of the only bookstore in town, a Barnes & Noble several miles from home. Â One day, I picked up a copy of an E. E. Cummings book. His poetry was the exact opposite of anything I had ever read in school. Â I became fixated on the way the words looked on the page, the music in his language and presentation, how poems that were outwardly indecipherable to me captured both the bodily frustrations I felt and the imagistic beauty I found in words. Â
So I decided to pursue a career in poetry. I am hesitant to use the word "career" because it wasn’t really a career decision; I simultaneously committed myself to a life of “day jobs.”  I envisioned myself waitressing or working behind a cash register, serving a bunch of red-faced working class people such as myself.  I didn’t care about buying a house.  I didn’t intend to ever get married or have kids.  Writing was my way of walling myself off into my own world anyway -- what else could I possibly need?
Years later, when I applied to college, I only applied to Columbia College Chicago, because it was the only place I could pursue a degree specifically in poetry. College prepared me better for a career in arts than a life of being a starving artist. Â I worked throughout college, saved money, and networked with my professors and classmates. Â By the time I graduated, I was living in a storefront art collective, organizing a lot of arts events, and publishing a lot of poems. Â I was able to support myself entirely off of my writing.
I felt I was living out a dream. I had no idea what I was doing. Â
THE AMERICAN DREAM AND THE WAKE-UP CALL
One month, a freelance client violated our contract and didn’t pay me.  It was only $300, but I couldn’t pay my rent without it.  I had my uncle in Michigan draft a letter to him, threatening legal action if he didn’t fulfill his obligation.  I didn’t see the money for two more months.  In the meantime, I applied for a job at the bookstore and called back every week until a position opened up.
I didn’t plan on working there long -- the minimum wage, part-time hours were only enough to supplement another occupation.  But since I wasn’t available whenever my clients needed me anymore, I lost all my other gigs. Soon my part-time, minimum wage job was the only thing I had to sustain myself. My savings went dry.  I racked up a huge amount of credit card debt buying inexpensive groceries. I ate avocados on plain white bread. Ramen noodles with eggs and sriracha.  Pasta with butter and parmesan cheese.
The most immediate way for me to make more money was to try to impress those who controlled how much I was paid and how many hours I worked.  So I worked as hard as my body would let me.  Most of my job was shelving books, a somewhat endless task--I’d shelve hundreds of books in a day, which sometimes meant reorganizing entire sections just to make room for a few books.  I alphabetized the poetry section and another coworker got credit for it.
THE DIFFERENCE BETWEEN BENEFITS AND PERKS
I really liked working in the bookstore. Â The hard, physical work was satisfying. I think if I had been working with a different inventory -- say, shoes, or cement blocks -- I wouldn't have put up with it for so long. For one thing, my coworkers were the most intelligent and fascinating people I had ever met. They were fellow poets, visual artists, actors, medievalists, bookmakers, philosophers, musicians and jacks-of-all-trades.
I was surrounded by books on every subject. Â It provided endless intellectual stimulation, and it taught me to see the world in ways college never did. Â When I studied creative writing, no one taught me about Alexis de Tocqueville, Ludwig Wittgenstein, Frantz Fanon, or Kara Walker. Â In addition to reading a lot more poetry and literature, I read books about archeology, historiography, psychology, sociology; arctic exploration, serial killers, the Transatlantic Slave Trade, Ancient Phoenicia -- anything I ever wanted to know was at my finger tips.
A few months after I started working at the bookstore, I sold nearly my entire book collection and began curating a personal library.  I acquired the first editions of “The Autobiography of Alice B Toklas,” “The Mandarins,” and “Gravity’s Rainbow” for under $10; an autographed Gwendolyn Brooks collection; slipcases of “One Hundred Years of Solitude,” “Native Son,” “Of Mice And Men,” and so on, usually borrowing money against my paycheck to do so. Â
My library of poetry books.
The bookstore taught me about basic human decency, mostly through witnessing all the ways I did not receive it.  The aggressions I faced from customers were so intense, I began to feel like my daily tasks and interactions undermined my sense of humanity.  Fellow poets who had applauded my work at a reading a month ago would walk into the store and not even glance my way.  My manager got phone calls from people complaining about me when we didn’t carry books they wanted as if I had something personal against them.  People ignored me when I greeted them, or became irate if I didn’t greet them quickly enough. Â
What made me feel the least human was the way those “above me” treated me.  I was sent constant messages that my job was actually to not have human needs. A liveable wage. Working in a sanitary and safe environment.
A lot of the reason why the bookstore was so shitty was because of who was at the top of the food chain: the owner, Boyd and his dinosaurian hyena of a girlfriend, Norma. Â Boyd was very committed to having our books priced as cheaply as possible, which meant no one was getting paid more than $11/hr. I only got one raise in the many years I worked for the bookstore, despite always taking on additional responsibility. Â
Norma, in addition to being the self-appointed unofficial matriarch and scolder-of-all-employees, was the Human Resources manager, meaning I never had health insurance.  Right before I quit, I went to request time off for Christmas and found out I hadn’t been accruing vacation time for six months.  She took away my benefits without telling me. Â
Besides spending no short number of days working in a puddle of human fecal matter, my safety and comfort was constantly de-prioritized.  When I called the police on a man who tried to expose himself to me in the store, I was chastised by a coworker for not intervening on my own.  Once, another coworker confided in me that for an entire week, she’d been complaining about a customer who spent hours staring at her and following her around the store, and no one had done anything about it.  I was embarrassed one day when a woman came to clean our bathroom and found a naked man bathing himself in the sink. Â
“Is it okay for people to be doing this in your store?” she asked me.
“No, it isn’t,” I responded.  But I wasn’t sure how to explain that if I intervened on what made me feel violated and uncomfortable in my workplace, I would be punished as insubordinate. Â
A month before I quit, someone broke into the locked office and stole my wallet.  It wasn’t the first time something like this had happened.  The police told Boyd that if there were cameras in the store, we would have been able to identify who had committed the theft, if not deterred the thief altogether.  He said that the cameras would probably cost more money than whatever was stolen.  Nothing changed.
We started locking the bathroom when someone needed to clean, which was more than anyone had ever done for the rest of us.
WHY I DON’T BELIEVE IN MERITOCRACY
I worked at the bookstore for over two years.  In addition to taking on whatever extra shifts I could, there was never a time that I wasn’t looking for another job or building my resume. Â
I realized very early on that my quality of life would never improve as long as I earned wages that were not enough to sustain me.  My poverty was cyclical -- I had lost a larger source of income because I had started working retail.  Doing volunteer work in schools and arts organizations to build my resume and network often meant taking time off, which meant less money.  Even editing resumes, writing cover letters, or just searching for positions required hours out of my workweek, or even scheduling days off if I had an interview.  A few times this meant I couldn’t pay the rent.  I could borrow against my next paycheck, which meant that I’d spend time working off debt. Â
I had many job interviews and was always a promising candidate. Â I had callback interviews with The Poetry Foundation, Chicago Shakespeare Theater, and many other non-profit arts education organizations. Â A lot of places would ask me why I wanted to leave the bookstore. My response would always be, "I love working there, but I believe my experience and ambitions would be better suited for this job."
Eventually I did get a second job as a miscellaneous employee for Chicago Public Schools. Â I was an assistant and lecturer to a few high school English and Writing classes. I mainly ran an after school poetry program. Â My goal was to bolster the writing and critical reading abilities of the students at the school.
I was successful at this. Â I had years of experience as a volunteer teacher, and my experience in art organizing prepared me well for classroom leadership. Â My success was demonstrated by the endless standardized tests given to my students, as well as their reviews of my teaching. Â I was told my position was only starting out part-time because I was being hired in the middle of the year -- by the next year, I would be full-time and salaried.
I accepted this job because I love working with teenagers, and because it would be my ticket out of wage-laboring and into a career that would reward my passion and dedication.  But it meant a grueling work week.  I had to clock in 80 hours before accumulating overtime in either position.  On the days I taught, I’d get up at 5am, spend an entire day in classes, teach after school until 6pm (8 or 9pm if it was a Tuesday night and my students wanted to go to the poetry open mic), and then go home and grade papers.  On the days I worked at the bookstore, I’d get up at 6am, arrive to work around 8am to open the store by myself, stand on my feet all day, and clock out at 5pm.  On top of this, I continued to focus on my career as a poet and performer.  I did nearly every major reading series in the city and traveled to compete in four different poetry slam competitions. Â
My body shut down.  I stopped riding my bike to get around -- I was too exhausted.  I slept about three hours a night.  The lack of sleep meant I gained weight -- nearly fifty pounds.  Although I tried to accomplish everything, I was only able to do so with a bad attitude.  No one at either job ever truly seemed to understand that when they had their weekends, I was on the clock for someone else.  When they went home at night, I was up grading papers or performing (either task unpaid).  When they had social lives, romance, and self-care, I had coworkers, an online dating profile I never used, and a McDonald’s across the street from school.
By the end of the school year, Chicago Public School budgets had been slashed by 25% across the board, and 200 schools were slated to be closed completely. Â My classroom hours were reduced to 10 a week, and my after school program was cut entirely. Â I decided not to return to the teaching position because I could not sustain myself on the pay they offered me. I picked up more shifts at the bookstore instead.
ALL’S WELL THAT END’S WELL (EXCEPT FOR THIS, WHICH ENDED BADLY BUT TURNED OUT OKAY)
Before sitting down to write this essay, I hesitated in deciding how honestly to air my grievances about my former employer. Even though I was the one who was impoverished and working in environments that were dangerous for my health and bodily well-being, speaking frankly about it means that a future employer may find this essay and choose not to offer me a job. The burden still falls on me to appear "professional," not for those who determine my standard of living to treat me humanely.
My slow exit didn’t begin by finding a better paying job, but rather when the coworkers I loved started to quit the bookstore.  First, the experimental actor I worked with put in his two weeks.  Then, the managers I liked -- a married couple -- were offered retail positions at more promising stores with better pay and benefits.  The visual artist quit.  The writer quit.  A few remained, but we got split up. The new hires couldn't open or close the store on their own.
My new manager was a man who had been hired at a different location around the same time I had.  He didn’t know how most things worked in the store where I worked -- a shortcoming he readily admitted to me a bit too often -- so I trained him.  I also trained all of the employees who had been hired to replace my old coworkers.  When I asked for a raise, I was told it would be considered in four months -- they wanted to make sure I wasn’t going to get another second job again. Â
My rent was more than half of what I made in a month again, but this time I was still paying off the credit card I’d maxed out when I first got the job over two years earlier.  I was treading water.
It was Halloween.  I requested to switch a day and instead my new manager cut my hours.  I tried to call him and explain to him that I already could barely get by on the amount I was making before.  He wouldn’t speak to me for several days.  The next time I saw him, he yelled at me until I cried in the middle of the store. He reprimanded me for calling his boss when he let my phone calls and texts go unanswered. Â
Quitting that job on the spot was one of the few things I did because I was able to recognize when it became necessary to respect myself.  I know it sounds crazy.  I didn’t have any money saved up or any other type of safety net.  I didn’t have any  job interviews lined up.  Everyone knows the job market today is not a good place to be for a 20-something with an undergraduate degree. Â
But no one seemed to judge me.  That dude was an asshole.  I was underpaid, and I was being exploited in unfair, if not flat-out illegal, ways.   My mom congratulated me for standing up for myself.  My roommates, who knew all too well about my financial difficulties, said “Yeah, that sounds like a reason to quit.”  The higher-up I had texted while freaking out about my cut hours told me that I’d always have a job if I ever wanted to come back.
As if there is some sort of higher power in the world, on the day I put in my notice, I got an email from a Chicago non-profit that I’d been approved for a grant to restart my after school poetry program in the spring. Â
THIS ISN’T A SUCCESS STORY
It's been four months since I left the retail world. Now, I teach poetry after school.  Investing fully into my role as a mentor to my students has been one of the most fulfilling decisions I’ve ever made.  After working with the same group of students for two years, I’ve witnessed their craft improve to levels that compete with my own.  A lot of my students come from different cultural or socioeconomic backgrounds from me.  But when I work with them, I remember the sad girl I once was, and how poetry was a method of survival.  It was, at times, the only thing that got me through the day, week -- really, I believe the only reason I made it out of high school was because I found a creative outlet that kept me in the classroom. Â
Although I still do volunteer work, I stopped doing organizing for art nonprofits that couldn't afford to pay me.  I joined a cohort for poetry educators at a local university.  I moved out of the apartment I had been struggling to afford and now split the rent on a one bedroom with my boyfriend. We have a dog.  I read and write every day.  I’m writing the best poems I’ve ever written in my life.  I make the same amount doing this as I did working at the bookstore.  According to my bank statements, I'm not any richer, but I feel incredibly wealthy.
People are resistant to the idea of seeing poetry as a commodity. Unlike the used books I used to peddle, it doesn’t adhere to the same laws of supply and demand.  People who decide that poetry is an unprofitable (even irrelevant) art form as well as seeing poetry as an individualistic practice fail to understand that it is, in fact, very reliant on community and legacy.  My poetry has thrived only because I surrounded myself with people who wanted it to thrive. Â
A discarded copy of The Adventures of Baron Munchausen, Halcyon House Illustrated Library ed. 1935.
I may not be fortunate enough to always have an income to pool off of art making (as I consider teaching to very much be an artform, both in pedagogy and in what it requires of my knowledge and dedication to craft).  But that’s okay.  If I’m ever destitute, I’m not above going back to the bookstore for the job that was offered to me when I quit. Â
As Americans, we are taught to see careers as linear.  But as millennials, we've learned early that doing well in school doesn't mean getting a job, getting a job doesn't mean getting paid well, and getting paid well doesn't mean tenure or self-fulfillment.  We’re told about work ethic and competition as a means to obtain wealth.  When we don’t become wealthy, we are supposed failures.  Our entire generation is being blamed for making the poor decision to pursue higher education (or to not complete high education); we’re told that our poverty is due to our inability to compete, our poor work ethic, or a bad decision to study something we found interesting rather than to go into Engineering, for example.  Â
For artists, however, this is not news to us. Â At times, I feel that my early devotion to artistic accomplishment over economic success has put me at an advantage -- I entered the job market already understanding my career would not be measured by how many zeroes were at the end of my paycheck. Â For most of my life, I've been resigned to feel rich in other ways, and to spread that wealth in whatever ways I can afford.
 Tell me, Chicago, what about that
grid system? Â As if you could know
how my streets were meant to be
wheel spokes, left half-broken, as if
I were not a city but just a waiting
grave. Â Tell me again how you were
there when they brought boxcars full
of mull over Mason-Dixon. Â Brought
Jim Crow. Â Their triangle-factory fire.
The big four squadron, men beating
curfew like human skin was drum
face, or gutter skillet. Â Burned me
like a witch. Â Did not hear the crackle
of my skin too. My shattered windows
don’t grow back.  Why don’t you tell me,
Chicago, everything you know
about prodigal sons.  I’ve been
waiting on mine, all of me holed
up in a tower named Renaissance
trying to let my hair down, down.
Tell me what you know about
Michigan Central: fifty trains a day
to Egyptian ruin. Â Packard Plant
curdles from nation’s blood
into crack den. Beauty parlor
turns to funeral home.  Don’t tell me
     Neighborhood beach.
          Top ten university.
Don’t tell me you know what vacant
land feels like. Â Feels like my surface
scraped.  Like I’m done.  Naked. Â
Like they ain’t done scraping me
away fifty years later.  Don’t tell me
how to grow on soil so spat on it’s
mud. Â Tell me what you know
about Motown. Â Garage rock.
Which five mile stretch you
can walk on Sunday mornings
on one street in your city and hear
different ways because we
ain’t stopped singing here.
I got my worker’s song. Â
twice over. Â Sounds like
at the international border. Â Â Â Â Â Â Â
Like how they used to call me
arsenal, democracy, like I
but I wasn’t born this way.
I did it all with my voice and we
ain’t stopped singing here.
STEPHANIE LANE SUTTON is a performance poet, educator, and Chicagoan by way of Detroit. Â Her poems have been featured in elimae, Button Poetry, The Legendary, Yes Poetry Magazine, Euphemism, and others. Â She is the author of a chapbook, Blood Dowry, and her first full-length manuscript was a finalist in Write Bloody Publishing Author Competition in 2013. Â