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Do You Need a CRM Solution? 5 Clues

A Customer Relationship Management system may solve problems that you didn’t even know you had.

“Workaround” is a word often used by companies and individuals that develop and support software and websites. When they use it, they generally mean that the features you’re looking for aren’t available, but there are alternate routes to accomplishing – at least in part – what you’re trying to do.

Do…

Manage Relationships with Your Star Customers Using These 7 Tips

CRM solutions can be tremendous sales tools, but the old rules about customer relationships still apply – and still contribute to successful sales.

Although I survived – and often thrived – as a salesperson before I started using CRM software, I can’t imagine going back to a bulging Rolodex and file folders and paper scheduler. I still spend my days chasing leads and talking to people and…

7 Questions to Ask When You’re Looking at CRM Solutions

Choose your Customer Relationship Management (CRM) solution carefully.

What’s the most popular Customer Relationship Management (CRM) application in use today? If you said “email,” you’d be right. Many businesspeople live in Outlook or Gmail or whatever their preferred email client is. By taking advantage of their integrated apps, extensions, portability and customizability, you can cobble…

Your Best Customer is…

You know how to finish that sentence. Are you marketing to existing customers enough?

If you’re old enough to remember when “shopping” meant going to a mall or your city’s downtown, you’re probably astounded by the voluminous buying options the internet has spawned. You may be able to still buy from your old favorite retailers online, but do you?

Maybe you do, but you may also have replaced your…

High-Quality Content Can Make You More Visible in Google

From Panda and Penguin to Hummingbird, Google is constantly changing and fine-tuning its ranking algorithms. How can you take advantage of them?

When it comes to SEO implementation for your website, blogs and social media marketing efforts, paying attention to Google is crucial in helping your prospects and customers find you.

So what are they up to right now? The same thing they’ve always been:…

6 Tips for Motivating Your Sales Team in the Dead of Winter

Can’t wait to turn the calendar page to February? Your salespeople are probably suffering from the…

“Mother, Please, I’d Rather Do It Myself!”

Having trouble delegating tasks? Try looking at the benefits you’ll reap.

I’m probably dating…

Closing the Loop: 7 Tips for Finalizing Sales

It happens in an instant: Your prospect finally says “Yes.” How to make that moment a reality more…

They Opened Your Email: Now What?

There are myriad ways to write an effective sales email. And other tactics that are really, really…

9 Tips on Getting Your Emails Read

Do you sigh and start deleting when you look at your inbox? Your customers do the same thing. Don’t…

Looking Back to Move Forward

Coming up dry with your current crop of leads? Dig back into your past.

You’re probably making…

Still Struggling with Social Media?

Maybe you’re still not convinced it’s an effective selling tool, or you haven’t yet hit your…

Are You Bringing Your "A" Game?

Do this quick evaluation of your own management skills to see how you’re doing as you start…

6 Ways Your Website Can Help You Sell

Your website is working hard for you, 24/7/365. Make sure it’s working smart.

As I’ve probably…

Analyzing Your Online Competition: 10 Questions to Ask

Your rivals on social networks can be valuable resources as you refine your own strategy.

Fall is…

Putting Out Fires on Social Media: 6 Actions to Take

You may not be a Fortune 500 corporation, but you can still get burned by bad mojo on the web.…

Email Marketing is Still Kickin’: 5 Best Practices

Yes, it’s more interesting to noodle around with photos and video and clever social media updates.…