Building Relationships
### Building Relationships and Networking
**How to Win Friends and Influence People**:
- Become genuinely interested in other people.
- Smile and remember that a person’s name is important.
- Be a good listener and encourage others to talk about themselves.
- Talk in terms of the other person’s interests.
- Make the other person feel important sincerely.
**Never Eat Alone**:
- Build a network before you need it.
- Ping constantly to stay in touch with your network.
- Use social media to maintain connections.
- Join clubs and organizations to expand your network.
- Be a connector and introduce people within your network.
**The Charisma Myth**:
- Focus on the person you are interacting with, avoiding distractions.
- Use active listening skills to show genuine interest in others.
- Smile genuinely and frequently to create a friendly atmosphere.
- Show empathy by acknowledging others' feelings and validating their experiences.
### Communication and Interaction
**How to Win Friends and Influence People**:
- Avoid arguments and show respect for others' opinions.
- If you are wrong, admit it quickly.
- Begin in a friendly way and let the other person feel the idea is theirs.
- Try honestly to see things from the other person’s point of view.
- Be sympathetic with others' ideas and desires.
**Never Eat Alone**:
- Follow up with personalized messages after meeting someone.
- Develop a personal brand to distinguish yourself.
- Stay organized and keep a comprehensive contact list.
**The 48 Laws of Power**:
- Conceal your intentions and always say less than necessary.
- Win through your actions, never through argument.
- Appeal to people’s self-interest rather than their mercy or gratitude.
- Use selective honesty and generosity to disarm your victim.
- Let the other person save face to avoid embarrassment.
**The Charisma Myth**:
- Speak clearly and with conviction to convey authority.
- Use appropriate touch to convey warmth.
- Use deliberate pauses in speech to emphasize points.
- Use empathetic statements to defuse tense situations.
### Influence and Persuasion
**How to Win Friends and Influence People**:
- Arouse in the other person an eager want.
- Let the other person do a great deal of the talking.
- Appeal to the nobler motives of others.
- Dramatize your ideas and throw down a challenge.
**Never Eat Alone**:
- Help others without expecting immediate returns.
- Host your own events to create opportunities for connection.
**The 48 Laws of Power**:
- Get others to do the work for you, but always take the credit.
- Make others come to you—use bait if necessary.
- Create dependencies to maintain control over others.
- Give others a fine reputation to live up to.
- Control the options and get others to play with the cards you deal.
**The Charisma Myth**:
- Develop self-compassion to reduce anxiety and enhance confidence.
- Project confidence through body language and maintaining eye contact.
- Be thoughtful and considerate in interactions to create a positive impact.
### Handling Challenges and Adversaries
**How to Win Friends and Influence People**:
- Begin with praise and honest appreciation.
- Call attention to mistakes indirectly.
- Talk about your own mistakes before criticizing others.
- Ask questions instead of giving direct orders.
**Never Eat Alone**:
- Stay calm under pressure by controlling your breathing and grounding yourself.
- Acknowledge mistakes gracefully and focus on solutions.
**The 48 Laws of Power**:
- Crush your enemy totally and avoid stepping into a great man’s shoes.
- Disdain things you cannot have and ignore them as the best revenge.
- Strike the shepherd and the sheep will scatter.
- Work on the hearts and minds of others.
- Assume formlessness to stay adaptable and unpredictable.
**The Charisma Myth**:
- Use visualization techniques to prepare for challenging interactions.
- Address self-doubt and negative self-talk by reframing thoughts positively.
- Use empathetic statements to defuse tense situations.
- Stay calm under pressure by controlling your breathing and grounding yourself.
### Long-Term Relationship Management
**How to Win Friends and Influence People**:
- Praise every improvement and reinforce positive changes.
- Make the other person happy about doing the thing you suggest.
**Never Eat Alone**:
- Continuously practice and refine your networking skills.
- Invest in relationships and nurture connections over the long term.
- Seek out mentors who can guide you and open doors.
**The Charisma Myth**:
- Balance your energy and avoid burnout by taking care of your physical and mental well-being.
- Adapt your charismatic behavior to different settings.
- Seek feedback from others to improve your presence, power, and warmth.
