We deeply regret to announce that due to GPSR, we can no longer offer sales to the EU for the foreseeable future.
While our silicone is certified skin safe and our pigments are EU (and US) cosmetics approved, we are too small of an operation to afford official compliance testing or the retaining of an EU-based representative as required by GPSR. It is also unsafe for us to post our physical address online, as the TWH workshop is located on our personal property.
Until such time that we can figure out how to work within the new regulations, we have made the difficult decision to suspend sales to the EU. We are so sorry to our friends and fans in these affected countries.
As of today, you should no longer be able to check out from our website from any EU country. If any orders do go through, we will have to cancel them.
Thank you for your understanding.
Regarding Proxy-EU Shipping:
Because we have no information as to the legality or viability of using a proxy service to circumvent the new regulations, we cannot make a recommendation here.
That said, we do have multiple existing oversees clients who use a third-party buying service for other regions, and we have no logistical issues shipping to these proxies. Please note that have no control over what happens to the packages for the second half of their journey.
We will be keeping watch on the community pulse to see how shops and silicone enjoyers are managing.
