Salesforce Blogs

Prepare your organization for a seamless Salesforce Lightning migration with this concise step-by-step guide. Discover essential tools, expert tips, and key considerations to ensure a smooth transition, reduce risks, and maximize adoption across teams. Ideal for IT leads, admins, and decision-makers looking to unlock the full potential of the Lightning experience.

Agentforce vs. Microsoft Copilot: Agentforce is an autonomous AI agent that takes action across Salesforce, while Copilot is a chatbot that assists with tasks. Discover the key differences in intelligence, automation, and business impact. Check out the blog for a comprehensive comparison and determine which one best suits your needs.

Salesforce CPQ is ending—what’s next? Explore your options: migrate to Revenue Cloud, rebuild automations using Flows, or switch to a third-party CPQ. Don’t navigate this alone. Use our CPQ Migration Guide to evaluate your path, avoid disruption, and make the right move for your business continuity and growth.

Salesforce has launched Agentforce 3.0—an upgraded AI agent platform designed for real-time visibility, seamless integration, and enterprise-grade performance. From the new Command Center to MCP-based interoperability and improved Atlas architecture, this 3-minute guide covers everything you need to know about Agentforce 3.0 and how it transforms digital labor into business value. Read the full breakdown now.

Agentforce for Admins empowers you to build, manage, and deploy intelligent AI agents using low-code tools in Salesforce. Learn practical setup tips, configuration steps, and best practices to get started quickly. From workflow automation to smart decision-making, Agentforce simplifies how admins bring AI-driven solutions to life—without needing deep technical expertise.

Discover how Salesforce Revenue Cloud unifies CPQ, billing, orders, assets, and contracts into a single, integrated platform. Streamline your revenue operations, accelerate deal cycles, and gain real-time visibility across the entire quote-to-cash journey. With automation and insights built in, it’s designed to help businesses grow revenue intelligently and efficiently—without the complexity of disconnected systems.

AI Agent Development Ultimate Guide: Explore types of AI agents, practical use cases, top platforms and applications, future trends, and expert-backed best practices for building intelligent, autonomous systems that think, decide, and act. Ideal for businesses and developers aiming to create scalable, goal-driven AI solutions across industries. Start crafting your AI agents with confidence and clarity.

Meet Tableau Next — the world’s first agentic analytics platform. Built on Salesforce and seamlessly integrated with Agentforce, it brings AI-powered, real-time insights directly into your workflow, enabling faster, smarter decisions without switching tools.

Explore the full comparison of Agentic AI vs Generative AI. Understand their core differences, unique benefits, and real-world applications. Learn when to use each, what trends are shaping their future, and how they impact automation, decision-making, and productivity. A must-read for anyone navigating the next wave of intelligent technology.

Salesforce has announced Marketing Cloud Next, its powerful agentic marketing solution designed to transform customer engagement. With AI-powered automation, real-time data from Data Cloud, and intelligent AI agents, it enables marketers to launch personalized, responsive campaigns faster than ever. This marks a major shift from static messaging to dynamic, two-way conversations across every marketing channel.

Discover top Salesforce apps for customer service teams to streamline case management, automate routine workflows, and provide personalized support at scale. These apps help boost agent productivity, improve response times, and ensure consistent, high-quality customer experiences—all while staying fully integrated within your Salesforce ecosystem. Elevate your service operations with tools built to drive customer satisfaction.

Discover the best Salesforce apps for marketing teams to automate campaigns, personalize outreach, capture and nurture leads, and maximize ROI. These powerful tools integrate seamlessly into your Salesforce ecosystem, streamlining your marketing efforts and enhancing team productivity. From email automation to advanced analytics, explore solutions that help you drive results and scale marketing success efficiently.

Discover how Agentforce, a leading digital labour platform, is revolutionizing productivity with advanced AI agents. By automating complex tasks and streamlining workflows, Agentforce empowers modern businesses to operate more efficiently, reduce costs, and scale faster. Experience the future of work where intelligent automation drives performance, enhances decision-making, and redefines what’s possible in today’s fast-paced business environment.

Transform how your business works with Salesforce Agentic AI. Agentforce empowers you to build intelligent, autonomous AI agents that handle sales, service, and operations—no manual effort required. From streamlining support to accelerating deal cycles, it's not just automation—it’s a smarter workforce at your command. Ready to scale with digital labor? Discover what Agentforce can do.

Discover the best Salesforce apps to boost your sales team’s success. From smarter lead management to automated workflows, these tools help your reps close deals faster and more efficiently. Streamline processes, gain deeper insights, and empower your team to focus on what matters—conversions and performance. Explore the top picks to elevate your sales strategy today.

Salesforce Einstein Conversation Insights empowers sales teams by transcribing and analyzing call data to surface key insights. It helps automate follow-ups, identify trends, and scale personalized coaching across teams. By turning conversations into actionable intelligence, sales managers can improve performance, replicate winning behaviors, and close deals faster—all from within the Salesforce ecosystem.

Unlock smarter selling with Salesforce Revenue Intelligence—a powerful solution that combines AI-driven forecasts, real-time pipeline insights, and embedded analytics directly within Sales Cloud. Empower your sales teams to make faster, data-backed decisions, identify risks early, and uncover new opportunities effortlessly. Boost productivity and drive predictable growth by aligning sales strategy with real-time performance visibility—all in one place.