Device Refresh and Support Practices for Remote Workers
Working from home in 2020 has challenged both employers and their employees to alter how they get their work done to maintain job performance and achieve desired results. Never before has having connected devices been more important. How enterprises deploy and support connected devices like smartphones, tablets, MiFi’s and laptops requires creative and proactive planning to be successful while remote.
Who determines when it’s time to upgrade their mobile device? New wireless devices are released on a regular basis, operating systems are upgraded, carrier networks are changing and employees are clamoring for that shiny new device. All of this leaves CIOs, IT managers and businesses with a myriad of decisions on how to plan and scale appropriately for such expenditures, internal resources, time and employee satisfaction.
