Class 5 Softswitch Solution Development For Current and Future Requirements
Technologies evolve. Markets change. VoIP service providers and carriers need to realign to take advantage of emerging opportunities and to stay current. In this scenario, sticking with existing legacy class 5 softswitches can prove to be a bottleneck to further expansion or to meet current demand. It pays for such services to look to the present and future in class 5 softswitch technology, development and deployment.
Market realities
Carriers and VoIP service providers may be satisfied with serving wholesale market with class 4 softswitches and including class 5 softswitch as an afterthought for retail. Today, the retail segment presents great opportunities for cloud voice platforms and technologies that have capabilities to handle not just voice but also video and media. This calls for the latest in class 5 softswitch development. This carries forward the standard features while including better capabilities to scale, virtualize and put in place a flexible IP multimedia subsystem environment to service the retail segment. Mobility is one reason to have a class 5 softswitch in the IP network. Businesses that relied on PSTN are now switching over entirely to VoIP communications. Even home users realize the advantages of VoIP, especially for long distance and international calls. Competition between carriers is fierce. Older softswitches are expensive to maintain and have limited functionality.
Custom development the key
Each carrier and service provider’s infrastructure is different and so are customers and usage patterns across various segments. In this scenario it is custom class 5 softswitch development that will satisfy technological needs. In addition, customization extends to billing and account management, further facilitating the financial side of operations. The crucial factor is how well the class 5 softswitch development is aligned with existing infrastructure and business models to fit right in and be future-proof while including scope for further expansion. The cloud based softswitch is a natural choice since it leaves the onus of upgrades and maintenance on the vendor.
Smart technologies
The standard route even in custom development of class 5 softswitches is to implement technologies but the better class of vendors will provide smart and intelligent solutions. Features like call authorization, conferencing, call routing, call forwarding and auto-provisioning gain a lot when some degree of artificial intelligence is incorporated into the softswitch solution for carriers. Carriers using hardware based or legacy class 5 softswitches will find that a modernized and custom deployment transforms their operations, reduces costs, delivers satisfaction to users and opens up more avenues for growth. It is not easy to find a VoIP developer with capabilities in AI implementations but there are a select few who do deliver next generation technologies that are a cut above the rest. And when you get this in a scalable, hosted, pay-as-you-go package, it becomes even better.
