#user test website

Usability test is a must-have of any testing process. If you neglect checking usability, it will cost you customers and money. This stage is highly important as usability testing means dealing directly with actual users who are completing real tasks. Success of your product to a certain extent depends on the results of this test, thus the entire process must be well-planned. What is a test plan in usability testing and is it really crucial? The answer is definitely yes. You should carefully think of what the session is going to be, how many people will take part, what scenarios you will apply and what metrics you are going to capture. Basically, a test plan should include the following points: · Identify the scope of the testing · Set your purposes, define concerns and questions. They can be either simple and short or complex and broad. It is up to you! · Choose time and location. Do you need some special space? When exactly are you going to start a test? Decide on details! · Organize sessions. How long will it take to conduct each test and then reset the environment after every participant? · What equipment will you require? Usually it is necessary to provide each participant with a computer, have some recording equipment etc. · Plan scenarios. What kinds of tasks and how many of them should be included? · Identify subjective metrics. Read the full article

If you have already done a draft for usability test plan, reviewed and approved it, then it is time to run the test. To make sure you include all the key points and do not skip anything important, here is a usability testing template. The process can be divided into three levels: before the test, during the test and after the test. Prepare well before the testing. Set your goals, plan your questions and identify the method you are going to apply. Note down what metrics you want to measure during the session. Choose date, location and time, make a test script. Decide on all the details concerning participants. Are there any specific traits that define your choice of people? During the test you should create favorable atmosphere, so all participants feel comfortable and relaxed. People tend to be a little nervous in such situations, that is why your task is to reduce stress. Pose some warm-up questions to establish a contact. Then explain the task clearly, clarify everything in case there are any problems. Have the participants perform the scenarios in a proper way and make sure all the necessary notes are taken and recordings are done (critical and non-critical errors, time on task and subjective metrics). Document the results. In the end thank everybody for taking part in the testing, ask for likes, dislikes and recommendations. Assure that all participants will get their compensation. After Read the full article

If we talk about usability testing, it is necessary to take into consideration that there is a range of usability testing types to identify how convenient a website or an app is. A well-qualified QA specialist should know them all, as each testing type addresses different purposes. Basically, there are three main types of usability testing that can help you detect bugs, fix them and make your product more attractive and user-friendly. Moderated in-person. A facilitator is located with a participant or a group of participants, making it much easier to respond to questions and react to any feedback. With the intention of getting really qualitative results this type of usability testing is conducted in a lab. It is considered to be more effective than if participants were carrying out the process on their own. Moderated remote. This type is similar to the moderated in-person type, but in this case facilitator and a participant are in different locations. The testing is performed with the help of screen sharing software. The facilitator observes the process and identifies all issues that come up. Unmoderated remote. The administrator creates a set of tasks for the participants. They do not interact personally and the administrator takes to them automatically. Then the data is collected and analyzed. Very often there are recordings of the participants` screens. Read the full article