We speak with author and educator Bill Burnett about how adopting a designer’s mindset can help you through your current challenges if you’re searching for work, how grit and perseverance map to happiness at work, and how setting aside time for reflection can help you understand what changes you need to make to find a better job (which may even be in your current company).
We’re stealing from the best; we’re stealing from Angela Duckworth and her model of grit. Grit predicts success more than IQ, more than almost anything. Just perseverance working hard at something to master it with the hope that you’ll get better. Grit predicts who’s gonna pass the worst physical fitness test in the military academies, grit predicts who’s going to be the best salesperson, grit predicts a whole bunch of things. And grit can be developed.
If I have one gentle critique of the current generation, and really of the last two or three generations, I think because of the internet, I think because of the way things change so quickly, a lot of my students have become addicted to novelty over mastery. [describes former student flitting from job to job and asking for his advice and saying “The jobs just aren’t interesting.”] The common pattern here as you might notice, young person, is you! You get bored any time the job isn’t novel. And that’s fine, but what you’re giving up is the ability to develop mastery. And this is what Duckworth is talking about. The real satisfaction comes from getting gritty, from getting down and dirty. And yeah, I launched that one product but eh if you really looked at it it was a little lumpy, and there were some mistakes made. I could get better. And once I mastered launching that one product, what if I built a product launch system that was bullet-proof for the whole company? And if I did that, maybe I could then build something so that everyone in the company would have a path to follow to get to a good outcome. So you don’t get to those deeper levels of satisfaction if you say “I’m going to do everything once,” you know, because it’s fun to be novel. …
At the end of the day, your job experience is the five or six people you work with, and how you show up. And if you show up willing to work hard, get the hard stuff done, and you show up with an open mindset and designer’s curiosity, you can make any job interesting at least for a period of time. …
That’s why we’re the anti-passion guys. Everybody says “Oh, what’s my passion? I wish I knew what my passion was.” Well the research says that only 20% of people have any identifiable single passion (that’s Bill Damon’s work over at the Center for the Study of Adolescence at Stanford) so 8/10 people can’t tell you their passion … And the evidence shows that passions evolve after you’ve worked really hard at something and you realize “Hey not only am I good at this but I’m making a contribution; I think this is my thing.” But you can’t get there if you keep quitting every time you get bored.
So I’m not saying stay in a crummy job or do things that aren’t challenging, but Dave and I would reframe the passion question: passion’s not the end point or the destination (“I’ve found it; now I’m here; I’m done”) even a passion will burn itself out over time. What you want to learn to do is to live with curiosity and your ant to live passionately. It’s not an endpoint; it’s a way of being.
—Bill Burnett, Author and educator, Stanford University via the Design Better podcast