Mar 8, 2012
Have you ever consider sending a lower qualified to swap those peripherals that a highly trained engineer gets frustrated with?
Swapping a mouse, Keyboard, Monitors or even a cooling fan doesn’t need a highly paid technician. Computer swap outs enable faster reaction times from a supplier and cuts cost dramatically.
You can steal a march on your competition by having stricter and tighter Service Level Agreements and key performance indicators. These could include same day service or a 24 hour call out.
