There are pros and cons to not having a public phone number for my workplace.
Pros: we donāt have to answer calls from customers. Therefore we can just keep working without needing to constantly stop what weāre doing to see if we have something in stock.
Cons: certain customers who repeatedly want to order cases of things at random intervals need to have the personal numbers of whichever member of management is dealing with them at the time. Which means we get calls or messages when weāre not working.
And Iām of the mind where I donāt even look at their texts when Iām not at work. Iāll respond when Iām on the clock. But no fucking sooner. Iām not forwarding the message unless Iām on vacation and I really donāt want this fucker pestering me. Iām not calling the people working that day about it because this order isnāt for anything thatās honestly all that important in the long run. Itās not for an event or anything like that. No real time sensitivity behind this particular guyās order. If it was time sensitive, Iād probably forward the message. Like āhey I need x for Saturday because Iām hosting a bday partyā or whatever. If itās just, ācan you order me another case of x?ā Then yeah youāre getting nothing from me.
And heās been left on ādeliveredā (if he uses read receipts or anything like that) before with no complaints. But, there are times where he gets pushy about it and I just want to block his number or tell him to get in touch with someone else and then block it. Like, if you need it by a certain day fucking say that. Otherwise, you can wait.