#teamrocketmdes

The process:

In order to come up with a design solution according to our brief, we have followed the phases of a design sprint; rapidly solving problems through designing, prototyping, and testing ideas.

Through the process of brainstorming, discovered that the problem of fake news and fake information in the global digital space is a significant problem facing our changing society. 

Thus, we came up with a problem statement as follows: 

“In the age of digitalization, people are sharing personal information unknowingly over applications and websites. This Data is being collected and used to manipulate people based on their emotional and social needs.”

Once we settled on the problem statement, the course of action became clear. We quickly were able to do secondary research to gain a deeper understanding of the problem, then do primary research involving user interviews. From here we were able to construct our user journey before ux intervention, and this allowed us to discover the pain points facing the user.

We crafted a Design Statement as follows:

“To build a trustworthy, easy-to-use, system that will categorize web content according to the authenticity of the information shared.”

The Solution

A Plugin for web and mobile browser, that will let users know what is the amount of truth in each piece of news that is shared with them and that they share.  When news links are shared in social media communities, These posts will be automatically labeled with an indicator showing how authentic the information is, ie. whether or not the link has been verified by multiple trusted news sources.

Information Architecture was developed based on card sorting. We structured user needs according to priority and our design goals:

To verify the data they get before sharing

To flag suspicious content

 Design goals:

Build trust among the users

Ease of use

Simple

Intuitive

On this basis, we drew up rough paper prototypes of our two interfaces; in-app and out-of-app.

Two interfaces were developed, 

Outside the app; a plugin, where users can quickly select, and search for the verification of information that they are doubtful of. The interface is meant to seamlessly integrate with the existing infrastructure of other social media apps.

Floating Action Button is used to integrate the fact check app when the user is using an application or a browser in which they are getting information. The can quickly select the information they require and verify immediately.

Inside the app; where users can search for verification directly by keyword or by URL, flag down questionable content, submit queries or discover trustworthy content from our partners in the news media.

Two indicators are used along with indicators to signify the level of truth an article has:

Authenticity bar

Virality bar

They can also view statistics of previous searches, discover debunked news and know about the news partners of the application.