#supporttool

Maron(2007) first suggested the potential of OSM for humanitarian work. He indicated that "the map was built on open data that could be readily changed by anyone with knowledge of a geographical area, and access."(Soden & Palen, 2014)

OSM, also called "Wikipedia of maps", enable people around the world to join the process of building an elaborate online map together. Research found out that even the effort was contributed by multiple people, the quality of maps are generally high. (Haklay 2010a, Mashhadi & Capra 2013)

There are two major benefit of online mapping. First, it only takes little time to develop various maps with a great amount of volunteer. Second, it allows individuals to provide real-time information of local conditions. (Zook, Graham, Shelton, & Gorman, 2010)

Reference:

Maron, M. (July 16, 2007). State of the Map! http://brainoff.com/weblog/2007/07/16/1258

Soden, R., & Palen, L. (2014). From crowdsourced mapping to community mapping: The post-earthquake work of openstreetmap haiti. In COOP 2014-Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France) (pp. 311–326). Springer. Retrieved from http://link.springer.com/chapter/10.1007/978-3-319-06498-7_19

Zook, M., Graham, M., Shelton, T., & Gorman, S. (2010). Volunteered Geographic Information and Crowdsourcing Disaster Relief: A Case Study of the Haitian Earthquake. World Medical & Health Policy, 2(2), 6–32. http://doi.org/10.2202/1948-4682.1069

Protesters organized the gathering spots around Legislative Yuan through GoogleMap and OpenStreetMap. The volunteered geographic information helped activists to get first hand information at the gathering spot and able to make respond accordingly. （臺灣對於太陽花學運的反應, n.d.）

As Soden & Palen (2014) said: “There was a clear and immediate demand for accurate and up-to-date maps to help guide logistics and support other elements of the response.” People voluntarily joined to draw the map around Legislative Yuan and pinpointed out traffic control condition and roadblocks to let activists select open and convenient route before hand.

Reference:

臺灣對於太陽花學運的反應. (2015, January 27). In 維基百科，自由的百科全書. Retrieved from http://zh.wikipedia.org/w/index.php?title=%E8%87%BA%E7%81%A3%E5%B0%8D%E6%96%BC%E5%A4%AA%E9%99%BD%E8%8A%B1%E5%AD%B8%E9%81%8B%E7%9A%84%E5%8F%8D%E6%87%89&oldid=33991603

Protestors outside the Legislative Yuan used Google docs to organize the essential supplies such as water, food, or medical goods. People who want to help could provide things that the protestors really need. （臺灣對於太陽花學運的反應, n.d.）

Reference: