#supervisor connect

Supervisor Connect

Supervisor Desktop for Amazon Connect

OMNINGAGE Supervisor Connect for Amazon Connect

OMNINGAGE Supervisor Connect is a next-generation cloud desktop for Amazon Contact Centre.

·         Modern Design and intuitive UX / UI

·         Analytics-based Dashboards and KPIs view

·         Inbound and Outbound calls

·         Phonebook

·         Queue Monitoring

·         Agent Monitoring

·         Call recording search & playback

·         Wrapup Application

·         CRM integration

·         WFO Integration

Empower your contact center managers with a 360-degree view of interactions, team performance, queue statistics and customer experience . Powered by Data and Analytics.

·         No license to buy or maintain => pay as you consume.

·         Serverless Architecture => No Hardware or compute resources needed

·         Free Trial => Try Supervisor Connect for free for 30 days.