#steam client

NOTE: I did also post this on Steam's "Player Support" forum for this game and put in a support ticket with Ubisoft directly. I am posting it here as well in case anyone else may have suggestions.

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I have been trying to get my game running since Jul. 3rd, 2026. It was working the night of Jul. 2nd and I went to play the next morning and the game would not open. Steam shows the game as running, but nothing happens and I can continue using my laptop as if the game wasn't even open or running.

For context, I'm running the game on a 1tb external SSD (SanDisk brand).

My laptop itself is an ASUS TUF A15 Gaming Laptop, 15.6” FHD 16:9 144Hz Display, AMD Ryzen™ 5 7535HS Processor, NVIDIA® GeForce RTX™ 3050, 16GB DDR5, 512GB PCIe® Gen 4.0 SSD, Wi-Fi 6, Windows 11 Home, FA506NC-DS53.

To assist with any potential overheating, I have two cooling pads stacked just to be on the safe side since I know this is a heavy performance game.

I have put Steam to run as administrator, I have set Ubisoft Connect to run as admin, I have uninstalled and reinstalled the game twice, I have uninstalled and reinstalled Steam itself, I have uninstalled and reinstalled Ubisoft Connect itself, I have made sure my drivers are all up to date, I have deleted and cleared all cache files so that there is a clean slate, I have done every possible action and the game will not load. 10+ minutes and the game does not open. I have waited 30+ minutes to see if the game is just taking forever to boot and still nothing happens. It shows in Steam that the game is running. I open task manager and it doesn't show as an active app, it shows up in Background Processes and that it's using 0% CPU/GPU. I have to manually close it via task manager because the game window does not open for me at all and I can continue using my laptop as if the game wasn't even open despite Steam showing it as running. I have even interjected the -dx12 (and -dx11) options in both Steam and Ubisoft Connected, along with disabling the interfaces for both clients, but this still did not fix the issue.

I have tried running the game from Steam. Tried running it from Ubisoft. Tried running it from the exe file direction. All three give the same result: shows it as running, game shows as a Background Process, and I have to manually close it via Task Manager. When trying to run it from my Steam Library, directly from the exe, or from the desktop shortcut, I have also noticed that Ubisoft Connect DOES NOT LAUNCH. If I have purposely closed it, either leaving it in my Tray or entirely ending the process via Task Manager and closing the program entirely, it will not re-launch as it used to. Steam immediately shows AFOP as launching, then switches to show the game as running. Nothing else happens after this.

I don't know what to do in order to get this game running properly again. I am not tech savvy and would never run the risk of trying to mess with coding or anything like that if it came to it.

I don't know what I else to do and would like to know if anyone else has been having this issue?

whenever i try, it takes me to the Payment Info page and then refuses to load. it also won’t let me gift games, and i can’t add new payment options under my profile, either.

i have funds in my steam wallet, so that’s not the issue.

restarting my computer doesn’t fix it. restarting steam doesn’t fix it.

as someone that’s looking to stream games for a living, i don’t think i need to explain why this is Bad News. there is nothing on Steam’s support pages for this kind of thing occuring.

I uninstalled and reinstalled Steam yesterday, then tried downloading one of my games, Civ VI. Day prior, it had taken an hour for the game to fucking launch. WTF!?! It took nearly another hour to start up a new game, but once I was playing, it was fine. Yesterday, I tried launching it again, after removing all the mods. It made no difference. I cancelled the game, then uninstalled it and Steam.

When I downloaded Steam again, it took nearly an hour for all the updates to install. Then, within the steam client, moving from one page to another resulted in it blacking out while waiting for the page to load. Then scrolling was slow af. I cannot find any reason why it's doing this. I tried downloading Civ VI again. After an hour, it was only at 37% downloaded. Again, my internet connection is outstanding at 1 gbps.

Is anyone else having this problem? I refuse to update Windows because a few months ago, an update bricked several computers. Moving or deleting large files resulted in killing your computer. A more recent update resulted in computers getting stuck in a reboot cycle, destroying several. I recently learned Windows is using AI to make the updates. Fuck that. My computer is only about a year old. I cannot afford a new one, and in this day and age, not having a computer is not a viable option.

If you have any suggestions for fixing the Steam Client, let me know. I've already sent a support ticket through, but there's really no way to tell if they can or will help me.

The steams about page has had a recent refresh which it hopes will help explain why its the best place to buy games on PC. A gif on the about page shows a user opening steam and launching a game, it being a bit abstract. This is pure speculation, could we be in for a steam client update. 

Steam client release the full update now out Beta for Linux. The games also coming with a host of new improvements. And a rather huge list of changes for Linux too. Steam client releases and will be automatically downloaded. So no worries there. What this update comes with is impressive. And I'd say this is also a huge list of fixes and changes.

Steam Client for Linux

Fix for 0-byte downloads getting queued on startup. This is for all Steam Play titles

A fix for incorrect mouse wheel scrolling offsets

An issue where some games wouldn't be properly detected, now fixed. Leaving the game still running. Despite some of their processes still lingering in the background

System tray fix, including menu. Sometimes including too many recent game entries

Settings dialog fix. Incorrectly and always asking for a client restart

Added gnutls 3 to the Steam Runtime. While fixing network connectivity issues. This for many Steam Play titles in the Steam client

Fixing an issue with host libssl on newer distributions. Since this breaks some titles

Also a fixed a shortcut bug. This could result in being unable to create shortcuts for certain games. To unblock previously affected titles. Just delete all *.ico and *.zip files from ~/.steam/root/steam/games. And also "Verify Game Files" to re-download the icons with the right format

A fix for the crash with in-game purchases in Big Picture

Fixed a drop-down menus or notifications getting stuck on screen

Added the ability to force Steam Play compatibility tools. This also releases a fix for non-Steam game shortcuts

Some of these issues are long over due Steam client changes. I'll be the first to admit it. The 0-byte download is one major one. The same thing goes with the shortcut creation. Which was also an issue for more than 2 years now.

General Update

Support using ipv6 for connections to download servers

Fixed multiple issues in tracking Steam window. And also the chat window position and size. At least when adjusting or automatically through DPI and screen size changes

Steam client downloading unnecessary updates fix for games. Those that self-update after initial install

A fix for the crash related to SteamVR

Desktop Overlay

Added "Force Quit" button to the desktop client overlay, matching existing Big Picture functionality. Force-quitting a game can result in loss of unsaved data

Added “Edit Controller Configuration”, which will open the current Steam Input configuration in a new window.

Steam Client Beta update has a huge release, giving Linux gamers significant changes. Valve releases the biggest Steam client beta update of the year so far. Since I normally don't post news about the Steam Client Beta. This latest update comes with some powerful improvements for Linux. The biggest annoyance in this list for me, the 0-byte downloads. However, the Steam Linux build also has a number of other download fixes. This includes the system tray including too menu entries, plus GnuTLS 3 has an improvement for the Steam Runtime. Since this addresses network issues and a few other Linux problems.

Steam Client Beta update changes for Linux:

Fixed 0-byte downloads queuing up on startup for all Steam Play titles

Fix for incorrect mouse wheel scrolling offsets

Fixing an issue where some games wouldn't be properly detected as still running despite some of their processes still lingering in the background

Plus a fix for system tray including menu sometimes including too many recent game entries

A fix for settings dialog incorrectly always prompting for a client restart

Addition of gnutls 3 to the Steam Runtime, fixing network connectivity issues in many Steam Play titles

The fix for an issue with host libssl on newer distributions breaking some titles

Fixed a bug that could result in being unable to create shortcuts for certain games. To unblock previously affected titles, delete all *.ico and *.zip files from ~/.steam/root/steam/games and "Verify Game Files" to re-download the icons with the right format

Fixed a crash with in-game purchases in Big Picture

Valve Rolls Out New Steam Chat With Revamped Layout And Functions

If you’ve logged on to your Steam account lately, you’ll notice that the client’s chat platform has been given an overhaul, both in its design and functions. The new Steam Chat, which first went into beta back in June, shows a more up-to-date layout, as well as better features.

It’s quite obvious that Steam picked up a few pointers from Discord too. Unlike before, the chat windows are now…