Originally this post is appeared here: http://ricohdocs.wordpress.com/2014/12/26/optimize-your-business-routine-with-efficient-workflow-management/

To compete effectively in modern-day demanding marketplace, most of the organizations are striving to optimize the workflows of their internal processes. The organizations who want to deliver high quality services and products while keeping a control on costs, be it into insurance, healthcare, finance, manufacturing and communications industry, are required to invest into a solution through which they can map workflows.

What are the tasks simplified by advance workflow management system:

Getting the work to the right person:  Most of the workflow management systems are designed such that they can deliver robust functionality for planning management, to match the work with the most compatible resource; queue management in order to  set priorities and transfer items in and out of queues; and role management, to keep a track of organization’s inventory of skills and role assigned.

Providing reference for the work: Efficient workflow management functionality splits the information silos and ensures the flawless integration as well as presentation of all the information in relevance to a work item. Not only this, it automatically attaches the relevant service level agreement conditions with work items, mentioning clear targets, paths of escalations and corrective measures in case any service level targets are not met.

Guiding the work execution: With a truly functional workflow management system, employees are provided with complete guidance for the execution of task and provided with correct information at appropriate time within the structure of a business workflow.

All the advantages of the workflow management mentioned above for making a convincing argument why should they be implemented. These are just a few, there are several other benefits associated with workflow management.

We can define WMS as a system that can intelligently incorporate all the information including documents, images as well as videos into the flow of business in order to bring transformation in the processes- making them more accurate, efficient, automated and agile. In other words, Workflow Management System have the capability to unlocks the full potential of an ECM solution by distributing information anywhere it is required within an organization. Therefore, WMS simplifies the work tasks and allows real-time monitoring so as to optimize document-based routine of any organization.