What Is an AI Acceptable Use Policy?
An AI acceptable use policy explains how employees may and may not use AI tools for business work.
It helps answer practical questions like:
• Which AI tools are allowed?
• Which AI tools are not approved?
• What data should never be entered?
• When does AI use need review?
• When should AI use be disclosed?
• Who owns the final output?
• Who approves exceptions?
This matters because AI use can spread quickly inside a business.
An employee may use AI to draft emails, summarize notes, rewrite documents, analyze spreadsheet data, create code, review vendor files, or prepare customer-facing content.
But without clear rules, AI use can create risk around:
Security
Sensitive information may be entered into public or unapproved tools.
Privacy
Customer, employee, vendor, or regulated data may be exposed.
Accuracy
AI-generated output may be wrong, incomplete, or misleading.
Compliance
There may be no approval record, review process, or evidence trail.
Accountability
No one may clearly own the final result.
A practical AI acceptable use policy should cover:
Allowed tools
Which tools employees may use.
Prohibited data
What information should never be entered into AI tools.
Review rules
When human review is required before using AI output.
Disclosure rules
When employees should disclose that AI helped create or support the work.
Ownership
Who is accountable for accuracy, confidentiality, and final use.
AI use does not need to be complicated.
But it does need documented rules.
Save this definition if your business is starting to organize AI governance.
Learn more through the AI Acceptable Use Toolkit.