#segmentation tool

Micro-moments emerge when consumers reflexively turn to a device, predominantly a smartphone, as a response to an instantaneous need or curiosity. They aren’t just confined to purchasing decisions. They encapsulate a spectrum of actions: “I want to know,” where a user might be looking up a fact or information; “I want to buy,” which can lead them down a purchasing rabbit hole; “I want to go,” guiding them to seek out locations or experiences; or even “I want to do,” pushing them to explore a new activity or hobby. These moments are fleeting but potent, representing pivotal junctures in the decision-making process. https://www.coho.ai/blog/micro-moments/