#reflection02

Leading up to the presentation, I find that my group had so many genuine critique and feedback regarding which app would be a good case study to do. It was a very fruitful discussion, with everyone pitching in the things we like/not like of our chosen app. In the end, we casted a vote which led to Libby being the winner. The other apps in contestation were Ezbuy, My Wardrobe app and the Paylah! app. All these applications were pitched by my other team members, and we made sure to highlight a main user journey and what could be interesting or beneficial to potentially make the experience a little better.

Source: DBS

Paylah! - The justification for picking this app was because nearly everyone on campus uses it. It’s almost like a necessity as most F&B vendors allow the use of the app to pay for food. The app is actually visually pleasing, however, the frustration comes when someone tries to whip out their phone and pay at a stall when there's a queue behind them. There is a waiting time where the user has to sign into the app before scanning the QR code for security reasons. The team member was wondering how we might make the experience a little faster but as it was quite limited in terms of how we wanted to fix the problem, we decided to eliminate it.

Source: Ezbuy

Ezbuy - The justification was that the homepage was really cluttered and it could be better if the visual hierarchy is improved. However, as it was pointed out in lecture and in class, redesigning an e-commerce app is painful and difficult, especially when their main goal is to sell and promote as many things to the user. It's doable but very hard. Since it was just a visual hierarchy problem on the main homepage, we eliminated it.

Source: Appadvice

My Wardrobe App - This was a close tie between Libby. This is an app where it plans wardrobe styles for you and also allows you to save those styles into personalised collections. Right of the bat when you open the app, you're asked to subscribe for a plan. And if you're not reading it closely enough, there is a line that reads, "click here to close," underlined when there should be an 'x' or an obvious button to close it. The team member also found that there was no warning before you trash a collection, so it instantly disappears when you tap the 'trash' icon. This could be dangerous if someone taps it by accident. However, we deliberated and found that not a lot of people use this app compared to Libby, and decided to remove it.

Thus, Libby was chosen and we went over the main reasons why it is a good app but it can be better. However, when it comes to actually doing the slides together and adding our own individual justifications, it was hard to get everyone to do it. One didn’t even download the app because some of us already did and another was mia when we were discussing and doing the slides. I’m not sure why, perhaps we’re all so busy with other assignments and this seems minute in detail. But I hope our team dynamics would change as we slowly get to know and collaborate with each other.

Despite our shortcomings when it comes to physical group work, everyone had good insights to share. I think moving forward, we should all be more transparent with our roles and delegate tasks clearly. That may also encourage everyone to pitch in and help out.

What I have learnt