#refinded

Do we need it now? 

Can we make it simpler?

Resource and time strapped, our success relies on our ability to identify the most fundamental features for launch. The first question helps us figure out the difference between a "necessity" or a "nice to have". If it's a necessity we ask the second question to figure out what we need and how we can bring that feature to the lowest common denominator. 

For example, we were recently talking about whether we need to showcase why a user should use a Neighborhood Specialist. We decided the information is an absolute necessity, but after asking ourselves whether we can make the process simpler so we can ship the Beta on time - we found that our best solution is to put that information into the FAQ rather than creating a video. 

While simple, these two questions have forced us to think about what our customers truly care about - and has made us better for it.