#press esc

I...I need tumblr to know that Markiplier's dog has an IMDB page. It's my favorite thing right now

Remove the Your PC/Device needs to be repaired Tech Support Scam

Wed, 09 Nov 2016 11:41:02 EST

Read 100 times

  The Your PC/Device needs to be repaired Tech Support Scam is a Trojan from the Trojan.Tech-Support-Scam family that displays a fake Windows alert that a component of the operating system has expired. This alert will cover your screen and not allow you to access your desktop and programs while pretending to be an error message when trying to boot Windows.

This error message further states that there is a problem with the winload.efi file and that you should contact your PC/Device manufacturer. The scammers are "kind" enough to include the phone number 1-844-813-5678 so that you can call them.

The reality is that the computer is infected with a Trojan that displays this fake alert and other than the Trojan, there is nothing actually wrong with the computer. This alert is being shown solely to scare you into calling the listed phone number. Once a victim calls the number, the scammers will try to sell them unnecessary services and software.

The text of the Your PC/Device needs to be repaired Scam alert is:

Recovery Your PC/Device needs to be repaired A component of the operating system as expired

File: windowssystem32winload.efi Error code: 0xc0000605

You’ll need to use recovery tools. If you don’t have any installation media (like a disc or USB device), contact your PC administrator of PC/Device manufacturer. (1-844-813-5678)

Press Enter to try again Press F8 for Startup Settings Press Esc for UEFI Firmware Settings.

This scam includes a backdoor that allows you to close the fake alert. To close the alert, simply press the Backspace key on the keyboard and the alert will minimize. You can then use your standard security tools to rmeove the infection.

How did the 1-844-813-5678 Your PC/Device needs to be repaired Scam get on my computer?

It is important to note that this Trojan is installed by other programs that did not adequately disclose that other software would be installed along with it. Therefore, it is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed. Furthermore, If the license agreement or installation screens state that they are going to install a toolbar or other unwanted adware, it is advised that you cancel the install and not use the free software.

This scam was created to trick you into calling the listed number so that the scammers can try and convince you to purchase unnecessary services or software. For no reason should you call this number, and if you have already have purchased services, I advise you to dispute the charges with your credit card company. To remove this Trojan and any related software for free, please use the removal guide below.

Array

View Associated Your PC/Device needs to be repaired Tech Support Scam Files

C:WindowsDivyesh C:WindowsDivyeshDivyesh C:WindowsDivyeshDivyeshDivyesh.exe

View Associated Your PC/Device needs to be repaired Tech Support Scam Registry Information

HKCUSoftwareMicrosoftWindowsCurrentVersionRunDivyesh C:WindowsDivyeshDivyeshDivyesh.exe HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstallDivyesh

Source: Bleeping Virus