How Paypal Maps and Creates Employee Journeys on Weโre Only Human By | Ben Eubanks | Human Resources Professional, Speaker, and Blogger โWe map the employee journey and experiences that an employee has. We do things where we can really hear, learn, and better understand the employee sentiment, directly from employees. We have feedback mechanisms built in that allow us to continually evolve, and we really look at that feedback that we get on our experiences as a gift. We welcome it. We want to hear โwhat did we doโ and โhow did it landโ and โhow can we make it better?'โ Adella Bell, PayPal Weโre Only Human โ Episode 100 Today, one of the most challenging pieces of supporting employees is understanding their unique journeys, identifying their needs at each step, and designing experiences that meet those needs. At PayPal, there is a clear approach that leads to better outcomes, and it hinges on employee-focused design. From how feedback is gathered to how journeys are mapped and more, every piece of this is centered on the employees and what... https://humanengineers.com/wp-content/uploads/2020/12/GA-Ben-3.jpg https://tinyurl.com/yjcxx7sx https://humanengineers.com/how-paypal-maps-and-creates-employee-journeys-on-were-only-human/?feed_id=14635&_unique_id=611657dc079ee
