But almost 63% of clients remain unsatisfied no matter how successful a firm is. Project delivery, timelines, communications or costs; forces causing the fallout are many

Client management is the method used to create a long lasting & reliable experience for your clients in order to retain them for the future. Have you ever asked yourself why some companies have more clients than others? or what different ways do they adopt in order to maintain a steady client retention rate. The answer lies in the strengthening of the basic business actions, that is having a successful client management strategy.