That being said, there’s still a time and a place for emails. They're still a mainstay for formal communication with clients or suppliers that requires a clear paper trail and they can be useful for a tactical delay as they don’t have to be answered right away. For the rest, office instant messaging software, company social media and video – all housed within a single digital workplace – are becoming preferable.

To set up recurring meeting between employee’s and manager two way communications is must. So, beyond written communication set up an in-person meeting or video conference by using the office instant messaging software.

Colleagues, managers and team members who have open lines of communication with office chat software are more likely to be engaged in the work they do, the company they work for, and the team they work with. The office instant messaging software has various special features to share ideas inside office.

The advent of new communication technologies fuelled by the internet has provided access to powerful chat tools. As the continual growing need of communication via the web has become acute in this technical generation, new chat tools are definitely needed and wanted by consumers, and web companies. In the highly interconnected world we live in, such a need never goes unnoticed. New communication tools are making their way to the forefront. Anything from ideas to features is now available to consumers at their fingertips in the form of instant messaging applications.