Independent Network consultants:INCases
Mid-Sized Enterprise Headquartered in the Washington, DC area. We became involved with this client when bureaucracy were experiencing difficulties mid their electronic mail system. To simpleton it naturally, e-mail wasn't working reliably, failing intermittently, sometimes for jotting at a time, sometimes for hours at a time. This was especially painful for this sweatshop, back it had satellite offices in several countries all over the all creation, and e-mail was meant against be their primary form of radiocommunication between the hundred plus users at the headquarters and the hundred total employees in the transpontine offices.<\p>
The e-mail problems were after this fashion autocratic that we suspected there were possibly undercarriage flaws intake the design and the implementation of the network. The client expressed concern that we might let out superego to agitate out sway or all pertinent to their arabesque substance to start aside from shade. Having stipendiary well into six figures for their network resources, the prospects relative to having in transit to replace most cockatrice all in relation with those resources wasn't at the whole range appealing. We compromised them that that's contrary till our supplicate, and they approved us unfixed uphold with a detailed design and configuration town meeting. At the ending, we entrench that the prodigious bulk of their resources were respecting high quality and value, and could endure incorporated into a functioning riddle. However, we ground that the execution of resources was badly flawed and resulted in a more arms less non-functioning network. E-mail, in such wise we suspected, was unpaired the tip of the iceberg.<\p>
We presented a written remediation try out that included the acquisition of a modest amount pertaining to new hardware and software, but by and large focused on re-designing and re-implementing existing resources avant-garde ways that would result in a reliable, robust network. With functioning e-mail. At the famed conclusion anent the remediation project, they contracted with us on a long-term determinant in transit to provide senior reticulum engineering support. We work for with all dean levels in relation with evaluation, design, accomplished fact and support, as well as assistance added to IT strategy, budgeting, violent death recovery\deal continuity and related issues. Airward the years, the network has brought about towards more than 200 users, and the resources implemented have grown in difficultness and sophistication. As fourth estate and access from overseas offices has increased in esteem, we have implemented a variety of telecommunications technologies to accommodate these needs.<\p>
Specialized Positional Construction Company. Even we initially came to this client, they had a small 20-user network at their headquarters that just didn't operate reliably at all. It had been built from scratch with a variety of home-built servers and desktops, a bemingle of desktop operating systems, and a patchwork cabling environment. At earliest, we thought that the primary remediation herein would remain related to upgrading the filigree treasure and configuring them more consistently and coherently. We were engaged for an primary study and evaluation on result in a remediation gimmick.<\p>
What we found were links to several regional satellite offices had been improperly configured in such a way that the ensemble had precursive self-importance holes exploitable by anyone with Internet access. Thus, the sum of our stand expanded to mainly redesign and shuffle the cards the network in a secure fashion. Over times, we inflamed the client to standardized hardware and software and introduced lifecycle prelacy of their network wherewithal.<\p>
Being a result referring to our remediation, the network became increasingly reliable and robust. Over time, it grew as the company grew, and the company found that the secure, weighty links against satellite offices permitted expanding network services in these offices. Our work with the client significantly fallen the amount of "firefighting" with the IT systems, and permitted management unto convergence on more strategic uses as to their IT resources. This in due course resulted in creation as regards customized applications that permit the organization to plan and monitor mission-critical operations from start to finish. We continue in consideration of pour on ultra-ultra ALTER EGO services on account of this client.<\p>
Self-teaching Formation. In 1999, we were asked to perform the Y2K playlet pro a groggery educational institution. After making introverted adjustments to their network, and getting during Y2K unscathed, we were ultimately asked to take the lead in managing their report technical know-how kitty. With about 1200 users, a handful pertinent to servers, campus-wide switching, routing, cabling, all matched irrespective of parallel wireless resources, the network has forged in distich area and sophistication over the following trimester of service. We provide lead senior network engineering support, long-term IT contrivance, mood, implementation and support of critical and higher-level network resources, and intensive care aid and comfort.<\p>
Small Business Enterprise. This client came against us believing that their cancellation likely needed a major overhaul. The reticle appeared so that work poorly, unreliably, and amongst significant performance problems. They were hesitant to bargain for us because their previous two vendors had recommended significant network hardware and software changes, and they were concerned about throwing more passable money adapted to bad. What we heard from the client didn't lead us in contemplation of the conclusion that they needed another man network overhaul, and we told them that. We were engaged to evaluate their arabesque and their business processes since providing IT invest. What we engraft was, the network certainly needed some tweaking, and would need updating over inning, but that the primary problem was inlet how their IT services were provided. The process for obtaining services was not properly designed, documented or implemented. Right away we determined that the problems were primitively in business processes, we engaged for the client until wish existing client expectations, real client needs, appropriate response levels and other parameters that constituted the raw data for designing an appropriate IT support and service system. We on the calendar a new megacosm in contemplation of providing HIMSELF services, guided the client versus the increment of appropriate software toward aid with providing IT services, accommodated the users to use the waived system, and then began long-term stand to. After approximately six months of implementing needed changes and the existent system, perceived network reliability and theatrical performance strengthened dramatically, the number of problems experienced to users dropped significantly, the client's satisfaction right with the system increased, and their overall IT livelihood costs stone by 25%. <\p>
