#medicalsystem

In almost every other service you pay for… a bad experience means you leave a review, get a refund, go elsewhere. Medicine is one of the few industries where:

• You pay

• Sometimes you do receive poor service

• And have almost no recourse

Doctors are protected by professional authority granted by law and medical institutions. it’s more about the social psychology of authority, trust, vulnerability, and control that the role represents.

Doctors are culturally framed as:

• highly educated

• calm under pressure

• decision-makers in life-or-death situations (activates survival mode)

In psychology, humans often respond to perceived competence with attraction or admiration (sometimes called status bias).

• the healthcare system can be complex and technical

• there is hierarchy, denied biases and set protocols

• medical language can seem distant or hidden

Solution

• Authority signaling – showing or invoking authority to gain credibility

• Status signaling – showing status to influence how others perceive you

• Borrowed credibility – using someone else’s reputation to reinforce yourself

Meaning

One more medical platform design by Ossmium. This is a great personalized health hub. It provides a beautiful, functional, and secure store for all of your health and wellness information.