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By Joseph Bassey Nsek

Let’s be honest—corn flour doesn’t always get the spotlight. It sits quietly on the shelf, humble, unassuming, maybe even a little overlooked. And yet, in homes across Nigeria and beyond, it shows up again and again—serving as the unseen foundation of countless meals.

At Amel International Services Limited, based in Nigeria, we’ve spent years working with this ingredient. We’ve sourced it, milled it, tested it, and turned it into custards, batters, pies, porridges, and more. And along the way, we’ve come to a firm conclusion:

If you want your food to come out right—smooth, satisfying, consistent—you start with good corn flour.

But what exactly makes corn flour “good”? And why does it matter so much in everyday cooking? Let’s take a closer look.

It’s All About the Texture

Good corn flour has a very specific feel. It’s fine—but not powdery. Smooth—but not slippery. You can pinch it between your fingers and it doesn’t clump. It sifts easily. It hydrates predictably.

That last part is key.

When you add water to high-quality corn flour, it absorbs evenly. No lumps. No grainy after-feel. Just a creamy, balanced texture. That’s what makes it ideal for custards, akara binding, pancakes, and even baby food. Bad corn flour, by contrast, often leads to unpredictable results—uneven thickening, gummy patches, or watery ends. Nobody wants that.

We’ve tested our Amel Susan corn flour under dozens of conditions: cold water prep, hot slurry method, mixed with dairy, with plant milk, in open pots, in pressure cookers… and we’ve seen how a consistent grind makes a difference every time.

It’s Versatile—Quietly So

The beauty of corn flour is that it doesn’t need to shout. It adapts. It supports.

Use it to thicken sauces. Use it as a gluten-free base for baked goods. Use it in moin moin when you’re out of bean flour (trust us—it works in a pinch). Use it in pancakes for added lightness. Or in meat pie dough for a crumblier crust.

One of our catering clients in Abuja uses Amel Susan corn flour as a binder in her plant-based burger patties. Another mixes it with coconut milk to make a no-dairy, no-gluten custard for clients with dietary restrictions. It’s not the star of the show—but it holds the dish together.

And when you’re feeding a large group or managing a fast-paced kitchen, that kind of reliability matters.

It’s Safe and Simple

Food safety is no small issue—especially in a country where temperature, humidity, and storage can cause all sorts of surprises. A good corn flour product is shelf-stable. It resists clumping, resists spoilage, and stays fresh longer.

We go through a rigorous quality process at Amel International Services Limited to ensure that our corn flour meets NAFDAC safety standards, has low moisture content, and is processed in facilities where cross-contamination is not a concern.

Why does this matter? Because our customers trust us. Parents use our flour to make pap for toddlers. Bakers use it in commercial kitchens. When the base is clean and safe, everything built on top of it has a better chance of success.

It Holds Cultural Significance

Corn flour isn’t just a technical ingredient—it’s deeply embedded in Nigerian food culture. From tuwo in the north to ogi in the west to corn dumplings across the east, maize in various forms is a staple.

It reminds us of home. Of grandparents stirring over open fires. Of childhood meals and weekend breakfasts. Of community and comfort.

A caterer once told me that her clients ask for “that custard that feels like mama’s own.” What they’re asking for, really, is a feeling. And that feeling starts with a familiar base—good corn flour.

How We Make Ours

At Amel International Services Limited, we source our maize from local farms in Kaduna and Plateau State. We select only mature grains with a low moisture profile, clean them thoroughly, and dry-mill to a uniform consistency.

Our focus isn’t just on taste—it’s on performance. Will this flour hydrate evenly? Will it hold up during transportation and storage? Will it give that smooth, satisfying mouthfeel every time?

We think of it this way: if the corn flour can’t perform well in the toughest catering environment—a fast-paced event kitchen at 38°C with two gas burners and no room for error—then it’s not good enough for home use either.

A Broader Role in Nutrition

Let’s not forget nutrition. Corn flour is naturally gluten-free, low in fat, and rich in carbohydrates for energy. When fortified with vitamins (which we’re exploring), it can play a bigger role in combating malnutrition—especially in areas where access to diverse diets is limited.

That’s the kind of innovation we’re thinking about for the future: how can we take this humble ingredient and elevate its impact even further?

Recognition Beyond the Kitchen

This year, Amel International Services Limited is proud to be a nominee for the 2025 Go Global Awards, hosted by the International Trade Council in London this November. It’s an event that brings together forward-thinking businesses from around the world—not just to celebrate success, but to spark collaborations, explore ideas, and reimagine what’s possible in a rapidly shifting global marketplace.

For us, being part of this gathering is a chance to share the value of ingredients like corn flour—not as a commodity, but as a cornerstone of responsible food manufacturing, local sourcing, and community impact.

Final Thoughts

If you want a dish to be great, build it on a strong foundation. That’s true in cooking. It’s true in business. And it’s especially true when you’re working with ingredients like corn flour.

So the next time you stir a pot of custard, roll out a batch of meat pie dough, or whisk up some batter for akara, take a second to notice the base. The quiet contributor. The ingredient that’s doing more work than you realize.

That’s what we believe in at Amel International Services Limited. That the small things—the base ingredients, the thoughtful sourcing, the steady quality—make all the difference.

By Joseph Bassey Nsek

Every year, we ask ourselves one uncomfortable question: Are we doing enough?

Not just enough to grow. Not just enough to stay profitable. But enough to produce food responsibly—for people, for the environment, and for the future.

At Amel International Services Limited here in Nigeria, our manufacturing arm is the engine behind every sachet of Amel Susan custard, corn flour, and cocoa drink that ends up on kitchen shelves across the country—and beyond. But we’ve always believed that how we make something matters just as much as what we make.

So this past year, we decided to push harder. To examine our processes more critically. To ask tough questions about waste, energy use, safety, and sourcing. And while we’re not perfect (yet), we’ve taken some meaningful steps toward being the kind of manufacturer we’re proud to run.

Here’s a behind-the-scenes look at what we’ve achieved—and what we’re still learning—as we walk the path of responsible manufacturing.

Cleaner Inputs, Smarter Sourcing

Let’s start with the basics: ingredients.

For years, we’ve relied on a mix of local and imported inputs to formulate our products. But over the last 12 months, we’ve deliberately increased our use of Nigerian-grown maize and cocoa. Why? Because local sourcing isn’t just patriotic—it’s practical and sustainable.

We’ve partnered with smallholder co-ops in Benue, Kaduna, and Cross River states to source more of our core grains. We’re not just buying crops—we’re working alongside farmers to improve yield quality, provide fair pricing, and reduce post-harvest losses.

And for flavoring agents and thickeners, we’ve begun phasing out non-degradable additives in favor of cleaner, food-grade alternatives that meet both NAFDAC and international safety standards.

Is it more expensive? Sometimes. But cleaner inputs build trust. And trust is priceless.

Energy Efficiency: Big and Small Wins

In our production facility, energy use is one of our largest operational costs—and, quite frankly, one of our largest environmental footprints.

This year, we retrofitted key parts of our mixing and packaging line with variable frequency drives (VFDs). That may sound technical, but in plain terms, it means our motors now adjust their speed based on real-time demand—reducing energy spikes and saving up to 18% in monthly electricity use on those machines.

We also introduced LED lighting throughout the plant, and we’ve begun phasing out our diesel generators in favor of a hybrid energy model that combines grid power with solar panels (a work in progress, but already showing promise).

Some of these changes seem small. But over time, they stack up. Less energy burned means fewer emissions and lower operating costs—both good things in a country where power is both precious and unpredictable.

Reducing Plastic, One Bag at a Time

Packaging waste is one of the trickiest issues in FMCG.

We can’t eliminate plastic altogether—not yet. It protects our products from moisture, preserves shelf life, and ensures food safety. But we can use smarter plastics—and less of them.

This year, we transitioned our sachet material to a lighter-gauge polyethylene that maintains durability while reducing weight by 12%. That doesn’t sound like much, but across hundreds of thousands of sachets, it adds up to a significant reduction in plastic usage.

We’ve also begun trialing biodegradable outer bags for bulk orders, especially for institutional buyers and export shipments. It’s not perfect—and not all suppliers are ready for the shift—but we’re inching closer.

Worker Safety: Quietly Essential

Responsible manufacturing isn’t just about the environment. It’s also about people.

Inside our facility, we’ve upgraded our air filtration systems in high-powder zones (like where we bag corn flour and custard), reducing airborne particles and improving working conditions.

We also conducted a full safety audit in Q2, retrained our production staff on emergency procedures, and introduced a rotating “wellness hour” once a week where employees can attend optional health talks, stretch sessions, or just step away from the floor for mental decompression.

None of this makes it into the marketing brochure. But it makes a difference. A healthier, safer team is a stronger, more committed team.

Better Waste Management

One of the realities of food manufacturing is that you will always have some form of waste—broken packs, overblown batches, or off-spec ingredients.

What matters is what you do with it.

We’ve partnered with local livestock farms to channel rejected maize flour and non-dairy custard remnants into animal feed. What used to be discarded is now repurposed—turning waste into value.

We’ve also begun separating our paper and plastic waste more carefully at the plant level. It’s a small act of discipline, but it keeps us accountable—and makes recycling more viable for our third-party waste handlers.

Why This Work Matters

This November, Amel International Services Limited will be attending the 2025 Go Global Awards in London, hosted by the International Trade Council. We’re honored to be nominated among so many forward-thinking companies.

But for us, the real honor is in being part of a global conversation—one that recognizes that profit doesn’t have to come at the expense of people or the planet.

The Go Global Awards aren’t just about applause. They’re about ideas. Conscience. Collaboration. And creating businesses that endure, not just for this quarter—but for the next generation.

Looking Ahead

There’s still work to do.

We want to move further into solar energy. We’re exploring reusable bulk packaging options for certain products. We’re aiming to get ISO 14001-certified in the next 18 months—a formal recognition of our environmental management practices.

But for now, we’re proud of what we’ve built. Not just the custard and cocoa. But the process behind it. The choices we’ve made, quietly, day after day, to run a more responsible business.

Final Thoughts

Manufacturing is the backbone of our company. But responsibility is its spine.

Because anyone can make a product. The real question is: Can you make it well? Can you make it cleanly? Can you make it without cutting corners?

By Joseph Bassey Nsek

Every brand has a story. Some start in a garage. Others at a kitchen table. Ours? It began with a name—two names, actually. Simple, unassuming, and deeply personal.

Today, Amel Susan is printed on sachets of custard powder, cocoa mix, and corn flour that travel from Nigeria to shelves across West Africa and beyond. But many people ask: Where did the name come from? What does it mean?

It’s not a corporate acronym. It wasn’t generated by a branding agency. The name Amel Susan carries a quiet story of legacy, family, and the power of everyday resilience.

Let me tell you how it came to be.

Two Names, One Heart

“Amel” was the name of my late mother. Shortened from Amelia, she was a woman of strong will and even stronger values. She wasn’t wealthy or formally educated, but she had a sharp mind for business and a heart that believed in people—especially her children.

She ran a small provision store in Calabar. I remember watching her repackage sugar and custard into small nylon bags every morning before school. She’d sit at the wooden table, tying off each one carefully, using a candle to seal the ends. No machines. No measuring scales. Just experience.

It was from her that I learned the importance of quality. “Never cheat with food,” she used to say. “They’ll remember how it tasted, not how much you made.”

“Susan,” on the other hand, is the name of my wife. When I first started Amel International Services Limited, she was there—not just supporting from the sidelines but right there in the thick of things. Formulating recipes. Reviewing samples. Packing orders. Even driving deliveries when the driver didn’t show up.

The two women—my mother and my wife—shaped the soul of this business.

And when it came time to choose a name, nothing else made sense. Amel Susan. One for where I came from. One for where I’m going.

What a Name Can Carry

At first, some people said the name sounded “too soft.” That it might not stand out in the world of bold FMCG branding.

But we held on to it.

Because to us, the name wasn’t just a label—it was a promise. A reminder that this business was built on human values, not just spreadsheets. On small beginnings. On real people doing the hard, unglamorous work that sustains households and builds legacies.

And over time, our customers began to feel it too.

From Label to Legacy

We launched our first Amel Susan product—a banana-flavored custard—in a small corner of Lagos in 2014. It wasn’t perfect. The label design was basic, the packaging machine temperamental, and distribution was mostly done by word of mouth.

But the name struck a chord. People asked, “Is it a family business?” They assumed “Susan” was a real person (which she is). They asked if “Amel” meant something spiritual (which it does, in a way).

And slowly, that name became more than a personal tribute—it became a signal of trust.

Mothers began to ask for Amel Susan by name in open-air markets. Caterers swapped their regular custard for ours because of the flavor and consistency. Retailers knew that stocking Amel Susan meant fewer customer complaints and better repeat sales.

The name became shorthand for reliability.

The Name Travels

When we began exporting to neighboring countries—Ghana, Sierra Leone, Benin Republic—there was a brief temptation to rebrand. To tweak the name so it sounded more “universal.”

But again, we held firm.

And to our surprise, the name traveled well. It didn’t need translation. In fact, it felt personal. Human. Like someone you could trust.

I remember visiting a distributor in Accra who said, “My customers think Amel Susan is the woman who makes the custard in her kitchen.” We both laughed, but I understood what he meant. The name felt real. It wasn’t abstract. It had a heartbeat.

Why the Story Still Matters

As Amel International Services Limited continues to grow—expanding our line of baking ingredients, upgrading production systems, and reaching new markets—it’s easy to get caught up in the mechanics of business: inventory cycles, logistics, compliance.

But we’ve never lost sight of what grounds us.

This November, we’ll be attending the 2025 Go Global Awards in London, where Amel International Services Limited is a nominee. It’s an international gathering hosted by the International Trade Council—a place where some of the world’s most forward-thinking companies share ideas, forge partnerships, and redefine what it means to grow responsibly.

Being nominated is an honor—but also a reminder.

Because behind all the strategy and innovation is still that name: Amel Susan. And behind that name is a promise we made from day one—to put people first, to stay grounded in values, and to build something that would make both Amelia and Susan proud.

Final Thought: A Name Worth Building On

In today’s world, brand names are often tested in focus groups, optimized for search engines, and tailored for global appeal.

Ours wasn’t.

It was chosen with heart. Held onto with stubbornness. And nurtured with the belief that names don’t have to be flashy to matter—they just have to mean something.

So if you ever wondered where “Amel Susan” came from, now you know.

It came from a provision store in Calabar. From a woman with callused hands and a quiet strength. From a wife who said, “Try again” after the third failed custard formula. From family. From love.

By Joseph Bassey Nsek

If you’re a parent—especially a Nigerian parent—you know the eternal tug-of-war between “give them something they’ll enjoy” and “make sure it’s good for them.”

It’s a familiar scene: your child comes back from school, hungry, grumpy, and asking—no, begging—for something chocolatey. And your brain is already weighing it: sugar crash vs. peace and quiet. That quick fix vs. the long-term habit.

At Amel International Services Limited, we’ve seen this story play out in homes all across Nigeria. And as a company that produces cocoa beverage mixes and other family staples, we don’t take that responsibility lightly.

The truth is, kids love cocoa. That won’t change. But what can change is how we deliver it—and how we shape habits around it. It’s possible to satisfy those sweet cravings in a way that’s not only safer but more nutritious and more mindful.

So in this piece, I want to share what we’ve learned. Not as food scientists or nutritionists (though we do work with plenty), but as manufacturers, parents, and Nigerians who understand the real-life pressures in a family kitchen.

What’s Actually in a Cup of Cocoa?

Let’s start by demystifying the drink.

Cocoa itself—the raw, unsweetened powder—is surprisingly nutritious. It’s high in antioxidants, contains flavonoids linked to improved blood flow and cognitive function, and even offers small amounts of iron and magnesium. Not bad for something that tastes indulgent.

The challenge is what gets added to it.

Most commercial cocoa drinks (ours included) are sweetened for flavor. Some use more sugar than others. Some add malt, milk solids, or even stabilizers. It’s not inherently “bad,” but too much of it—especially if consumed daily in large quantities—can tip the scales the wrong way.

So the key isn’t eliminating cocoa. It’s rethinking how we use it.

Smarter Cocoa Moments for Kids

Here are a few practical, realistic tips we’ve picked up from families across Nigeria who are using cocoa in healthier, more intentional ways.

1. Pair it with protein. Instead of serving cocoa drink on its own, combine it with something more filling—like boiled eggs, peanut butter on toast, or a piece of fruit. This balances blood sugar levels and helps the energy last longer. It also keeps kids full longer, which helps reduce the temptation to snack again 30 minutes later.

2. Adjust the serving size. Kids don’t need a full adult mug of cocoa. Half a cup—mixed with more water or milk than usual—often satisfies the craving without the sugar load. With our Amel Susan cocoa mix, for instance, some parents dilute the standard mix ratio just slightly for younger kids. The flavor’s still there, just less intense.

3. Make it part of a routine—not a reward. We’ve seen how cocoa becomes a “treat” for kids who associate it with doing well or behaving. But over time, this can backfire. Instead, many families are normalizing cocoa as a mid-morning or post-lunch staple—not an emotional prize, just food. That mindset shift alone helps reduce overconsumption.

4. Get creative with presentation. Cocoa doesn’t always have to be a drink. Some families are freezing it into popsicles. Others are mixing it into oatmeal or using it to top baked plantain. The goal is to break away from the one-dimensional “sugary drink” perception and create more engaging (but still mindful) ways to enjoy it.

Our Approach at Amel Susan

Now, I’ll be honest—we’re not here to preach. We’re a food company. We want our products to taste great, sell well, and be loved by families. But we also know we’re part of a much larger ecosystem: nutrition, education, and childhood development.

That’s why we’ve taken steps to:

Reduce excess sugar in our cocoa blend without sacrificing taste.

Label ingredients transparently so parents know exactly what they’re buying.

Encourage portion control through sachet sizes designed for individual use.

Partner with local schools and health clinics to provide nutritional education sessions during wellness outreach campaigns.

None of these are silver bullets. But they’re part of the bigger picture—helping families enjoy sweet moments without compromise.

A Personal Story

Let me share something small.

A few months ago, I visited a community center in Calabar where we sponsor a weekend meal program. One of the volunteers, a mother of four, told me her youngest daughter calls our cocoa mix her “thinking drink.” She said the girl asks for it during homework time—says it helps her focus.

Now, I don’t know if it’s the cocoa, the routine, or just the love wrapped around that cup. But that moment stuck with me. It wasn’t about sweetness. It was about comfort. Confidence. Connection.

That’s the kind of impact we want to have.

Looking to the Future

This November, Amel International Services Limited will be attending the 2025 Go Global Awards in London—a gathering hosted by the International Trade Council. We’re proud to be nominees, not because of prestige, but because it signals something bigger.

This event is a convergence of ideas. A place where global manufacturers and innovators share knowledge, forge new partnerships, and discuss what ethical business looks like in today’s rapidly changing world.

And for us, part of that conversation is about children. How do we meet their cravings without compromising their health? How do we create products that win their hearts but still earn a parent’s trust?

Those are questions we’ll keep asking.

Final Thoughts

Kids will always love sweet things. That’s not a problem—it’s part of childhood. The real challenge is finding ways to guide those preferences, not shut them down.

At Amel Susan, we’re committed to being part of that guidance. We’ll keep refining our blends, listening to families, and sharing what works.

Because a cup of cocoa is more than just a drink. It’s a moment. A ritual. A memory in the making.

By Joseph Bassey Nsek

Let’s start with a simple truth: Making a good product is only half the battle. Getting it to the customer—intact, fresh, and on time—is the other half.

At Amel International Services Limited here in Nigeria, we’ve always understood this. You can have the best custard powder in the world, or the most flavorful cocoa drink mix—but if it arrives clumpy, wet, or two weeks past its prime? Nobody cares how good it used to be. That customer’s trust is gone. And in FMCG, trust is everything.

That’s why logistics isn’t just a back-office operation for us. It’s core to who we are.

So in this article, I want to share a bit of what goes on behind the scenes. The invisible chain of steps that brings Amel Susan products from our plants to kitchen shelves—across Lagos, Kano, Warri, Uyo, and beyond. Because “freshness” doesn’t just happen. It’s engineered.

And truthfully? Sometimes it’s messy. Sometimes it’s harder than it should be. But it’s worth it.

From Production Line to Pallet

Everything starts with timing.

At our facilities, once a batch of corn flour, custard, or cocoa is blended, tested, and packaged, the clock starts ticking. The sooner it moves, the better. We don’t let finished goods sit too long on-site. That’s not just a space issue—it’s about integrity. The less time a product spends idle, the better its shelf life when it reaches the end user.

Products are coded by batch and date, and loaded onto pallets with a clear rotation system: FIFO—first in, first out. Simple, but crucial.

From there, dispatch teams coordinate with our in-house logistics unit to match inventory with destination—whether it’s a distributor in Benin City or a retailer in Gombe.

But the real challenge? Nigeria’s roads.

The Road Less Smooth

Ask any Nigerian manufacturer and they’ll tell you—logistics isn’t just about trucks. It’s about weather, fuel prices, and potholes the size of small craters.

There are routes we’ve learned to avoid during rainy season. Others that require offloading into smaller vehicles to get across narrow village bridges. Sometimes, we plan deliveries at dawn to beat traffic or curfews in certain towns.

We once had a truck carrying cocoa drink sachets break down just outside Makurdi. It was 38°C. There was no shade. And we had 16 hours to reach a distributor before their store opened for a regional promo.

We called in a backup truck. Shifted the pallets manually. Drove through the night. Delivered on time.

Not because it was convenient. But because we’d promised freshness. And freshness, in our world, is a promise with a ticking clock.

Packaging With Purpose

Another thing we’ve learned? Packaging isn’t just about branding. It’s about protection.

Our custard, for instance, is vulnerable to moisture. So we invested in double-sealed, foil-lined pouches that resist humidity—even in open-market environments. Our cocoa drink sachets are tested for tear strength because we know they’ll be stacked, squashed, and transported in ways we can’t always control.

And for bulk orders, we use reinforced cartons with pallet-ready dimensions—so nothing gets damaged in transit, even if forklifts are involved.

That attention to packaging has saved us countless returns. But more importantly, it’s saved customers from opening a product and finding it spoiled.

Cold Chains Without Cold Storage

One of the trickier challenges we face is preserving product stability in hot zones—especially the far north—without relying on refrigerated logistics.

That’s where formulation meets logistics. We’ve worked with our R&D team to develop blends that hold up better under high heat, without artificial preservatives. But we’ve also trained our drivers and vendors to avoid certain practices—like storing cartons on hot metal surfaces or stacking them under direct sunlight.

Is it perfect? No. But we’re closing the gap, shipment by shipment.

Building Trust With Transporters

Here’s something people don’t talk about enough: your truck driver can make or break your reputation.

At Amel International Services Limited, we’ve built long-term relationships with our core transport partners. These aren’t just guys with lorries. They’re partners. We know their names. They know our routes. Some even call ahead to local retailers if they’re running late.

We once had a driver, Salisu, reroute through a safer road when protests blocked his main path to Enugu. He paid the tolls out of pocket and called us only after delivery to say, “It wasn’t your fault. Customers shouldn’t suffer.”

That kind of ownership can’t be taught. But it can be appreciated.

Tech That Tells the Truth

We’ve also embraced basic logistics tech—not the fanciest systems, but the kind that gives us visibility.

Each truck is GPS-tracked. Dispatches are logged digitally. Shelf-life timelines are monitored by batch code.

It’s not flashy. But it lets us answer the phone and say, “Yes ma’am, your delivery is 35 minutes away. The driver’s name is Musa, and your batch expires in 14 months.”

That level of confidence builds trust. And trust brings customers back.

Looking Forward: A Bigger, Smarter Network

As demand grows, so does our need to scale responsibly. We’re not just moving more cartons—we’re moving into new territories. New countries, even.

This year, as Amel International Services Limited was nominated for the 2025 Go Global Awards—hosted by the International Trade Council in London—it gave us more than recognition. It gave us perspective.

This event isn’t just an awards show. It’s a gathering of global leaders solving the same problem: how to move quality products at speed, at scale, without losing the heart of the brand.

For us, being in that room means learning how to improve—maybe even help others do the same.

Final Thoughts: Freshness Is a Moving Target

In a perfect world, every carton would arrive early, every road would be smooth, and every climate would cooperate.

But the world isn’t perfect. It’s real. And in the real world, logistics is a living, breathing thing. It requires sweat. Instinct. Flexibility. Human connection.

At Amel International Services Limited, we don’t just make food products. We move them. Carefully. Intentionally. Sometimes against the odds.

Because behind every pack of custard or cocoa drink is a silent promise: it will taste the way you remember.

And that promise rides on wheels.